|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting New South Wales
Displaying matches 1 through 11 of 11.
|ADSL customers in Toronto (NSW) may experience slow speeds||In progress||Home DSL, Business DSL, NodePhone||NSW||Fri Jan 26 08:00:00 2018|
|Perth to Singapore International Link Down||In progress||All Services||AU||Thu May 10 11:30:00 2018|
|Planned Maintenance - Castle Hill (NSW) - NBN||9m56s from now||NBN||NSW||Wed May 23 22:30:00 2018|
|Planned Maintenance - Mutiple (NSW) NBN||3h10m from now||NBN||NSW||Thu May 24 01:30:00 2018|
|Planned Maintenance - Lidcombe (NSW) ADSL||5h10m from now||Home DSL, Business DSL||NSW||Thu May 24 03:30:00 2018|
|Planned Maintenance - Jordan Springs in NSW - ADSL||1d10m from now||Home DSL, Business DSL||NSW||Thu May 24 22:30:00 2018|
|Planned Maintenance - - Parkbridge Exchange/Middleton Grange, NSW - ADSL||4d10m from now||Home DSL, Business DSL||NSW||Sun May 27 22:30:00 2018|
|Planned Maintenance - NSW - NBN||4d21h from now||NBN||NSW||Mon May 28 19:30:00 2018|
|Planned Maintenance - Maitland (NSW) - NBN||5d10m from now||NBN||NSW||Mon May 28 22:30:00 2018|
|Planned Maintenance - Mayfield and Sydney (NSW) - NBN||6d10m from now||NBN||NSW||Tue May 29 22:30:00 2018|
|Planned Maintenance - Lidcombe (NSW) - NBN||6d21h from now||NBN||NSW||Wed May 30 19:34:00 2018|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)