|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Queensland
Displaying matches 1 through 9 of 9.
|ADSL customers in Golden Beach, QLD may experience slow speeds||In progress||Home DSL, Business DSL, SOHO DSL||QLD||Wed Jan 3 15:39:00 2018|
|Perth to Singapore International Link Down||In progress||All Services||AU||Thu May 10 11:30:00 2018|
|Planned Maintenance - Ningi (QLD) - NBN||In progress||NBN||QLD||Wed May 23 19:30:00 2018|
|Planned Maintenance - Acacia Ridge (QLD) - NBN||21h10m from now||NBN||QLD||Thu May 24 19:30:00 2018|
|Planned Maintenance - North Harbour Exchange (NTHR) / Burpengary East - ADSL||1d10m from now||Home DSL, Business DSL||QLD||Thu May 24 22:30:00 2018|
|Planned Maintenance - - (ROBN) / Robina - QLD - ADSL||1d10m from now||Home DSL, Business DSL||QLD||Thu May 24 22:30:00 2018|
|Planned Maintenance - Townsville (QLD) - NBN||1d10m from now||NBN||QLD||Thu May 24 22:30:00 2018|
|Planned Maintenance - Aspley (QLD) - NBN||4d21h from now||NBN||QLD||Mon May 28 19:30:00 2018|
|Planned Maintenance - Innisfail (QLD) - NBN Wireless||5d8h from now||NBN||QLD||Tue May 29 06:30:00 2018|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)