|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Victoria
Displaying matches 1 through 10 of 10.
|Perth to Singapore International Link Down||In progress||All Services||AU||Thu May 10 11:30:00 2018|
|Planned Maintenance - Mitchell Park (VIC) - NBN Wireless||In progress||NBN||VIC||Wed May 23 06:30:00 2018|
|Planned Maintenance - Mitchell Park (VIC) - NBN||In progress||NBN||VIC||Wed May 23 06:30:00 2018|
|Planned Maintenance - Mt Warrenheip, Wallace, Gordon, Mt Egerton (VIC) - NBN||In progress||NBN||VIC||Wed May 23 07:30:00 2018|
|Customers in Victoria briefly disconnected||
|Home DSL, Business DSL, NBN||VIC||Wed May 23 12:57:00 2018|
|Planned Maintenance - Karingal (VIC) - NBN||In progress||NBN||VIC||Wed May 23 19:30:00 2018|
|Planned Maintenance - - Aurora (AURA) / Craigieburn VIC - ADSL||4d10m from now||Home DSL, Business DSL||VIC||Sun May 27 22:30:00 2018|
|Planned Maintenance - Thornbury (VIC) - NBN||4d21h from now||NBN||VIC||Mon May 28 19:30:00 2018|
|Planned Maintenance - Cranbourne (VIC) - NBN||5d10m from now||NBN||VIC||Mon May 28 22:30:00 2018|
|Planned Maintenance - Mount Eliza (VIC) - NBN||5d21h from now||NBN||VIC||Tue May 29 19:30:00 2018|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)