|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Western Australia
Displaying matches 1 through 5 of 5.
|Link Between Perth to Singapore Down||In progress||Home DSL, Business DSL, Extreme SHDSL, SOHO DSL, SHDSL, Wireless DSL, NBN, FTTH Broadband||AU||Fri Oct 26 10:43:00 2018|
|NBN slow speeds during peak-hours - Katanning-WA||In progress||NBN||WA||Thu Nov 8 17:56:00 2018|
|Planned Maintenance - Albany (WA) - ADSL||4h10m from now||Home DSL, Business DSL||WA||Wed Jan 23 02:00:00 2019|
|Planned Maintenance - Katanning (WA) - ADSL||1d7h from now||Home DSL, Business DSL||WA||Thu Jan 24 04:30:00 2019|
|Planned Maintenance - WA - NBN||1d7h from now||NBN||WA||Thu Jan 24 04:30:00 2019|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)