| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Future advisories affecting New South Wales
Displaying matches 1 through 2 of 2.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
Planned Maintenance - New South Wales - Broadband | 2d5h from now | NBN | NSW | Tue Aug 21 01:30:00 2018 | |
|
Planned Maintenance - Multiple sites, NSW - ADSL, NBN | 4d5h from now | Home DSL, Business DSL, NBN | NSW | Thu Aug 23 01:30:00 2018 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
