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Network Status and Advisories

View current, past and future network status updates, advisories, and service issues for Internode services and the Internode network.
When: Current (pending and recent) | Future | Past
Where: All Areas ACT NSW TAS VIC SA QLD WA NT

Future advisories affecting New South Wales

Displaying matches 1 through 10 of 10.

  Summary ETA Services Areas Date
NBNCo Planned Maintenance - Liverpool (NSW) - NBN 11h59m from now NBN NSW Mon Jun 25 19:30:00 2018
NBNCo Planned Maintenance - Albury (NSW) - NBN 2d12h from now NBN NSW Wed Jun 27 19:30:00 2018
NBNCo Planned Maintenance - Glebe (NSW) - NBN 3d12h from now NBN NSW Thu Jun 28 19:30:00 2018
NBNCo Planned Maintenance - Coffs Harbour (NSW) - NBN 3d15h from now NBN NSW Thu Jun 28 22:30:00 2018
NBNCo Planned Maintenance - St Leonards (NSW) - NBN 7d12h from now NBN NSW Mon Jul 2 19:30:00 2018
NBNCo Planned Maintenance - Newtown (NSW) - NBN 8d12h from now NBN NSW Tue Jul 3 19:30:00 2018
NBNCo Planned Maintenance - Campbelltown (NSW) - NBN 8d12h from now NBN NSW Tue Jul 3 19:30:00 2018
NBNCo Planned Maintenance - Wollongong (NSW) - NBN 9d15h from now NBN NSW Wed Jul 4 22:30:00 2018
Internode Planned Maintenance - Blacktown (NSW) ADSL, NBN 9d15h from now Home DSL, Business DSL, NBN NSW Wed Jul 4 22:30:00 2018
NBNCo Planned Maintenance - Wollongong (NSW) - NBN Wireless 10d12h from now NBN NSW Thu Jul 5 19:30:00 2018

 

Legend
  Informational - no likely impact, for informational purposes only
  Low impact - little or no interruption to services
  Medium impact - possible localised interruption of some services
  High impact - network-wide interruption of services likely

 

Telephony Mass Service Disruptions

Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.

In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).

View the list of current Mass Service Disruptions (iiNet website, opens in a new window)