| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Past advisories affecting Australian Capital Territory
Displaying matches 1 through 8 of 8.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
NBN Scheduled Outage - Planned Change Activity: VIC, NSW, ACT, TAS, and SA |
Complete (6d7h ago) |
NBN | SA, VIC, NSW, ACT, TAS | Mon Dec 9 00:00:00 2019 | |
 |
Some HFC customers maybe offline |
Complete (21d15h ago) |
NBN | AU | Thu Nov 21 18:17:00 2019 | |
|
Customers in Manuka ACT maybe offline |
Complete (31d21h ago) |
Home DSL | ACT | Wed Nov 13 15:10:00 2019 | |
|
Planned Maintenance - Nadionwide - Nodephone Toolbox |
Complete (32d12h ago) |
NodePhone | AU | Wed Nov 13 00:00:00 2019 | |
|
Some customers unable to send emails |
Complete (34d2h ago) |
SMTP, POP3, IMAP | AU | Sat Nov 9 08:00:00 2019 | |
|
Internode email is unavialabe |
Complete (47d3h ago) |
Webmail, SMTP, POP3, IMAP | AU | Tue Oct 29 09:56:00 2019 | |
|
NBN Scheduled Outage - Planned Change Activity: Queanbeyan, ACT |
Complete (86d7h ago) |
NBN | ACT | Thu Sep 19 23:30:00 2019 | |
|
Some customers in Civic (ACT) will be Offline |
Complete (88d7h ago) |
Home DSL, Business DSL | ACT | Tue Sep 17 22:30:00 2019 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
