| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Past advisories affecting Australian Capital Territory
Displaying matches 1 through 7 of 7.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
NBN Scheduled Outage - Planned Change Activity: Multiple States |
Complete (15d12h ago) |
NBN | SA, ACT, TAS | Wed Mar 25 00:00:00 2020 | |
|
NBN Scheduled Outage - Planned Change Activity: Mitchell, ACT |
Complete (42d13h ago) |
NBN | ACT | Wed Feb 26 23:30:00 2020 | |
|
NBN Scheduled Outage - Planned Change Activity: Australian Capital Territory |
Complete (42d13h ago) |
NBN | ACT | Wed Feb 26 23:30:00 2020 | |
|
NBN Scheduled Outage - Planned Change Activity: ACT |
Complete (50d13h ago) |
NBN | ACT | Tue Feb 18 23:30:00 2020 | |
|
NBN Scheduled Outage - Planned Change Activity: NSW and ACT |
Complete (50d13h ago) |
NBN | NSW, ACT | Tue Feb 18 23:30:00 2020 | |
|
Customers unable to browse to the internet |
Complete (71d5h ago) |
All Services | AU | Wed Jan 29 12:00:00 2020 | |
|
Customers in Queanbeyan ACT maybe offline |
Complete (76d14h ago) |
Home DSL, Business DSL, NBN | NSW, ACT | Thu Jan 23 16:41:00 2020 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
