| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Past advisories affecting Australian Capital Territory
Displaying matches 1 through 10 of 15.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
NBN Scheduled Outage - Planned Change Activity: ACT and NSW |
Complete (4d14h ago) |
NBN | NSW, ACT | Wed Feb 13 22:30:00 2019 | |
|
NBN Scheduled Outage - Planned Change Activity: Multiple States |
Complete (18d14h ago) |
NBN | VIC, NSW, ACT, TAS | Wed Jan 30 22:30:00 2019 | |
|
Planned Maintenance - ACT - NBN and ADSL |
Complete (26d14h ago) |
NBN | ACT | Wed Jan 23 01:30:00 2019 | |
|
NBN Scheduled Outage - Planned Change Activity: Queanbeyan, ACT |
Complete (28d14h ago) |
NBN | ACT | Sun Jan 20 22:30:00 2019 | |
|
Some On-net ADSL customers in Scullin,ACT disconnected |
Complete (32d23h ago) |
Home DSL, Business DSL | ACT | Wed Jan 16 17:05:00 2019 | |
|
NBN Scheduled Outage - Planned Change Activity: Queanbeyan, ACT |
Complete (33d14h ago) |
NBN | ACT | Tue Jan 15 22:30:00 2019 | |
|
Customers in Scullin ACT may experience connectivity issue |
Complete (33d21h ago) |
Home DSL | ACT | Tue Jan 15 21:16:00 2019 | |
|
NBN Scheduled Outage - Planned Change Activity: Page, ACT |
Complete (62d ago) |
NBN | ACT | Fri Dec 14 05:30:00 2018 | |
|
NBN Scheduled Outage - Planned Change Activity: Melba, ACT |
Complete (63d ago) |
NBN | ACT | Thu Dec 13 05:30:00 2018 | |
|
On-net - Some ADSL customers in Monash, ACT - Disconnected |
Complete (71d2h ago) |
Home DSL, Business DSL | ACT | Sun Dec 9 12:26:00 2018 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
