| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Past advisories affecting Australian Capital Territory
Displaying matches 1 through 10 of 14.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
Planned Maintenance - ACT - NBN |
Complete (50d13h ago) |
NBN | ACT | Thu Jun 28 19:30:00 2018 | |
|
Planned Maintenance - Braddon (ACT) - NBN |
Complete (52d15h ago) |
NBN | ACT | Tue Jun 26 22:30:00 2018 | |
 |
Customers may be unable to access online Tools. |
Complete (54d1h ago) |
Online Tools | AU | Mon Jun 25 17:30:00 2018 | |
|
Some On-net customers in Civic, ACT Offline |
Complete (60d11h ago) |
Home DSL, Business DSL, NodePhone | ACT | Tue Jun 19 04:25:00 2018 | |
|
My Internode Unavailable |
Complete (68d20h ago) |
Online Tools | AU | Sun Jun 10 23:45:00 2018 | |
|
Scheduled maintenance in Manuka, ACT |
Complete (75d13h ago) |
Home DSL, Business DSL, SOHO DSL, Internode Business Connect | ACT | Mon Jun 4 06:30:00 2018 | |
|
Planned Maintenance - Monash (ACT) ADSL |
Complete (79d15h ago) |
Home DSL, Business DSL | ACT | Thu May 31 01:30:00 2018 | |
|
Planned Maintenance - Civic (ACT) - NBN |
Complete (79d13h ago) |
NBN | ACT | Wed May 30 19:30:00 2018 | |
|
Customers unable to access emails |
Complete (81d10h ago) |
Webmail, SMTP, POP3, IMAP | AU | Tue May 29 09:45:00 2018 | |
|
Planned Maintenance - Canberra(ACT) NBN |
Complete (81d15h ago) |
Home DSL | ACT | Tue May 29 03:30:00 2018 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
