| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Past advisories affecting Australian Capital Territory
Displaying matches 1 through 10 of 17.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
Internode Customers Unable to Access Webmail |
Complete (4d10h ago) |
POP3, Webmail, IMAP, SMTP | AU | Tue Aug 15 23:30:00 2017 | |
|
Planned Maintenance - Canberra and Queanbeyan - ADSL/NBN |
Complete (5d7h ago) |
NBN, Home DSL, Business DSL | ACT | Mon Aug 14 22:30:00 2017 | |
|
Email Timeouts and Errors |
Complete (4d16h ago) |
SMTP, Webmail, IMAP, POP3 | AU | Mon Aug 14 08:00:00 2017 | |
|
Planned Maintenance - ACT |
Complete (33d8h ago) |
SHDSL, Home DSL, Business DSL | ACT | Tue Jul 18 02:45:00 2017 | |
|
Internode tools unavailable |
Complete (46d ago) |
Online Tools | AU | Wed Jul 5 13:15:00 2017 | |
|
Internode Webmail Loading Slowly/Timing Out |
Complete (53d17h ago) |
Webmail, IMAP, POP3, SMTP | AU | Wed Jun 21 12:37:00 2017 | |
|
Planned Maintenance - ACT |
Complete (60d7h ago) |
Business DSL, Home DSL | ACT | Wed Jun 21 02:30:00 2017 | |
|
Internode Webmail Loading Slowly/Timing Out |
Complete (60d17h ago) |
POP3, IMAP, Webmail | AU | Tue Jun 20 11:36:00 2017 | |
 |
IPTV Customers Unable to Access IPTV Content |
Complete (66d3h ago) |
FetchTV | AU | Thu Jun 15 10:43:00 2017 | |
|
Multiple Websites on Unix Database Hosting are down, AU |
Complete (73d3h ago) |
Personal Webhosting, Corporate Webhosting | AU | Thu Jun 8 10:30:00 2017 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
