| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Past advisories affecting Australian Capital Territory
Displaying matches 1 through 8 of 8.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
Youtube video, TV and music services not loading |
Complete (4d1h ago) |
Unlisted | AU | Wed Oct 17 13:02:00 2018 | |
 |
Customers in ACT Disconnected |
Complete (8d3h ago) |
Home DSL, Business DSL, Extreme SHDSL, SHDSL, NBN, NodePhone | ACT | Sat Oct 13 10:00:00 2018 | |
 |
NBN Scheduled Outage - Planned Change Activity: Florey, ACT |
Complete (11d19h ago) |
NBN | ACT | Fri Oct 5 05:00:00 2018 | |
|
Perth to Singapore Int'l Link Down |
Complete (21d2h ago) |
SHDSL, FTTH Broadband, NBN, Home DSL, Business DSL, Extreme SHDSL, SOHO DSL | AU | Mon Sep 3 22:20:00 2018 | |
|
Nodephone unavailable in Toolbox |
Complete (52d20h ago) |
Online Tools, NodePhone | AU | Wed Aug 29 10:18:00 2018 | |
|
Customer hosted websites intermittently unavailable |
Complete (54d16h ago) |
Corporate Webhosting | AU | Sun Aug 26 23:30:00 2018 | |
|
Solarwinds Monitoring for corporate services unavailable |
Complete (80d10h ago) |
Internode Business Connect | AU | Wed Aug 1 11:00:00 2018 | |
|
3rd Party Usage Meter Historical Data Unavailable |
Complete (57d22h ago) |
Online Tools | AU | Sun Apr 29 09:00:00 2018 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
