|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Past advisories affecting Northern Territory
Displaying matches 1 through 6 of 6.
|Planned Maitenance - Multiple States - NBN||
|NBN||WA, SA, NT||Sun Dec 1 23:30:00 2019|
|Customers in Adelaide Rivers NT maybe be offline||
|Home DSL||NT||Thu Nov 28 13:02:00 2019|
|Some HFC customers maybe offline||
|NBN||AU||Thu Nov 21 18:17:00 2019|
|Planned Maintenance - Nadionwide - Nodephone Toolbox||
|NodePhone||AU||Wed Nov 13 00:00:00 2019|
|Some customers unable to send emails||
|SMTP, POP3, IMAP||AU||Sat Nov 9 08:00:00 2019|
|Internode email is unavialabe||
|Webmail, SMTP, POP3, IMAP||AU||Tue Oct 29 09:56:00 2019|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)