| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Past advisories affecting Queensland
Displaying matches 1 through 10 of 57.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
NBN Scheduled Outage - Planned Change Activity: Edmonton, QLD |
Complete (1d19h ago) |
NBN | QLD | Thu Dec 13 23:30:00 2018 | |
|
ADSL customers in Mitchelton (QLD) may experience connectivity issues |
Complete (3d14h ago) |
Home DSL, Business DSL, NodePhone | QLD | Wed Dec 12 07:18:00 2018 | |
|
NBN Scheduled Outage - Planned Change Activity: Buderium, QLD |
Complete (3d19h ago) |
NBN | QLD | Tue Dec 11 23:30:00 2018 | |
|
NBN Scheduled Outage - Planned Change Activity: Tinana, QLD |
Complete (2d6h ago) |
NBN | QLD | Mon Dec 10 06:30:00 2018 | |
|
ADSL customers in Morayfield, QLD disconnected |
Complete (6d12h ago) |
Home DSL, Business DSL | QLD | Sun Dec 9 07:36:00 2018 | |
|
NBN Scheduled Outage - Planned Change Activity: Edmonton, QLD |
Complete (7d19h ago) |
NBN | QLD | Fri Dec 7 23:30:00 2018 | |
|
Planned Maitenance - QLD - Multiple Locations |
Complete (8d19h ago) |
NBN | QLD | Fri Dec 7 00:30:00 2018 | |
|
NBN Scheduled Outage - Planned Change Activity: Cairns, QLD |
Complete (8d19h ago) |
NBN | QLD | Thu Dec 6 20:30:00 2018 | |
 |
NBN Scheduled Outage - Planned Change Activity: Pink Lily, QLD |
Complete (4d6h ago) |
NBN | QLD | Thu Dec 6 06:30:00 2018 | |
|
NBN Scheduled Outage - Planned Change Activity: Pink Lily, QLD |
Complete (7d6h ago) |
NBN | QLD | Wed Dec 5 06:30:00 2018 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
