| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Past advisories affecting Queensland
Displaying matches 1 through 10 of 42.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
Planned Maintenance - QLD |
Complete (5d8h ago) |
Business DSL, Home DSL | QLD | Thu Jun 22 01:30:00 2017 | |
|
Internode Webmail Loading Slowly/Timing Out |
Complete (6d15h ago) |
Webmail, IMAP, POP3 | AU | Tue Jun 20 11:36:00 2017 | |
|
Unplanned Outage - Strathpine, QLD - ADSL |
Complete (10d19h ago) |
Home DSL, Business DSL, SOHO DSL, NodePhone | QLD | Fri Jun 16 14:06:00 2017 | |
 |
IPTV Customers Unable to Access IPTV Content |
Complete (12d37m ago) |
FetchTV | AU | Thu Jun 15 10:43:00 2017 | |
|
Customers in Bli Bli, Buderim and Coolum Beach (QLD) offline |
Complete (18d23h ago) |
SOHO DSL, Home DSL, Business DSL | QLD | Thu Jun 8 11:44:00 2017 | |
|
Multiple Websites on Unix Database Hosting are down, AU |
Complete (19d31m ago) |
Personal Webhosting, Corporate Webhosting | AU | Thu Jun 8 10:30:00 2017 | |
|
Planned Maintenance - QLD |
Complete (20d8h ago) |
Home DSL, Business DSL | QLD | Wed Jun 7 01:30:00 2017 | |
|
Some ADSL customers in QLD offline |
Complete (21d5h ago) |
Home DSL | QLD | Mon Jun 5 15:40:00 2017 | |
|
Customers in New Market disconnected |
Complete (24d3h ago) |
SOHO DSL, Home DSL, Business DSL, Internode Business Connect | QLD | Sat Jun 3 06:07:00 2017 | |
|
Planned Maintenance - Solarwinds database |
Complete (25d7h ago) |
Online Tools | AU | Thu Jun 1 22:00:00 2017 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
