| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Past advisories affecting Queensland
Displaying matches 1 through 10 of 32.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
Planned Maintenance - Tannum Sands QLD - Foxtel, Freeview |
Complete (2d5h ago) |
FetchTV | QLD | Fri Oct 19 07:30:00 2018 | |
 |
NBN Scheduled Outage - Planned Change Activity: Traralgon, VIC and Mackay, QLD |
Complete (3d9h ago) |
NBN | VIC, QLD | Wed Oct 17 23:00:00 2018 | |
 |
Youtube video, TV and music services not loading |
Complete (4d1h ago) |
Unlisted | AU | Wed Oct 17 13:02:00 2018 | |
|
Planned Maintenance - Mt ISA, Emerald QLD - ADSL |
Complete (16d8h ago) |
Home DSL | QLD | Thu Oct 4 23:30:00 2018 | |
|
NBN Customers in Toowoomba, QLD offline |
Complete (39d2h ago) |
NBN | QLD | Wed Sep 12 11:22:00 2018 | |
|
NBN slow speeds - Nambour (QLD) |
Complete (40d20h ago) |
NBN | QLD | Mon Sep 10 16:30:00 2018 | |
|
Planned Maintenance - - Bundaberg (QLD) NBN |
Complete (45d8h ago) |
NBN | QLD | Thu Sep 6 01:30:00 2018 | |
|
Planned Maintenance - QLD and VIC - NBN |
Complete (46d8h ago) |
NBN | VIC, QLD | Tue Sep 4 22:30:00 2018 | |
|
Planned Maintenance - QLD and VIC - NBN |
Complete (46d8h ago) |
NBN | VIC, QLD | Tue Sep 4 22:30:00 2018 | |
|
Planned Maintenance - Multiple sites, WA, QLD, SA - NBN |
Complete (47d8h ago) |
NBN | WA, SA, QLD | Tue Sep 4 03:30:00 2018 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
