| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Past advisories affecting Queensland
Displaying matches 1 through 10 of 55.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
NBN customers in Townsville experiencing slow speeds |
Complete (1d11h ago) |
NBN, FibrePhone | QLD | Sat Jun 23 20:00:00 2018 | |
 |
Planned Maintenance - Proserpine, Bowen (QLD) - NBN |
Complete (2d13h ago) |
NBN | QLD | Fri Jun 22 06:30:00 2018 | |
|
Planned Maintenance - Ipswich (QLD) - NBN |
Complete (4d2h ago) |
NBN | QLD | Wed Jun 20 22:30:00 2018 | |
|
Planned Maintenance - Queensland, NBN |
Complete (5d2h ago) |
NBN | QLD | Wed Jun 20 03:00:00 2018 | |
|
Unplanned Outage - Bulimba, QLD |
Complete (6d10h ago) |
Home DSL, Business DSL, NodePhone | QLD | Mon Jun 18 20:10:00 2018 | |
|
Planned Maintenance - Camp Hill (QLD) - NBN |
Complete (6d39s ago) |
NBN | QLD | Mon Jun 18 19:30:00 2018 | |
|
Planned Maintenance - Black River (QLD) - NBN |
Complete (3d11h ago) |
NBN | QLD | Mon Jun 18 09:30:00 2018 | |
|
Planned Maintenance - Mulumbimby Creek, Myocum, Main Arm (NSW) - NBN Wireless |
Complete (1d12h ago) |
NBN | QLD | Mon Jun 18 06:30:00 2018 | |
|
Planned Maintenance - Worrolong (SA) - NBN |
Complete (5d13h ago) |
NBN | QLD | Mon Jun 18 06:30:00 2018 | |
|
Planned Maintenance - Goodna (QLD) - NBN |
Complete (11d39s ago) |
NBN | QLD | Wed Jun 13 19:30:00 2018 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
