| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Past advisories affecting Queensland
Displaying matches 1 through 10 of 70.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
ADSL Customers in Warwick (QLD) disconnected. |
Complete (2d7h ago) |
Home DSL, Business DSL | QLD | Wed Aug 15 14:19:00 2018 | |
|
Planned Maintenance - Multiple sites, QLD - NBN |
Complete (3d15h ago) |
NBN | QLD | Tue Aug 14 23:30:00 2018 | |
|
Planned Maintenance - Queensland - Broadband |
Complete (4d15h ago) |
Home DSL, Business DSL, NBN | QLD | Tue Aug 14 02:30:00 2018 | |
|
Planned Maintenance - Multiple sites, QLD - ADSL, NBN |
Complete (4d15h ago) |
Home DSL, Business DSL, NBN | QLD | Mon Aug 13 23:30:00 2018 | |
|
Customers in Coolum Beach, Buderim & Bli Bli, QLD have been disconnected |
Complete (9d ago) |
Home DSL, Business DSL, SOHO DSL, Internode Business Connect | QLD | Thu Aug 9 10:06:00 2018 | |
|
Planned Maintenance - QLD, NSW, VIC - ADSL |
Complete (10d15h ago) |
Home DSL, Business DSL | VIC, NSW, QLD | Wed Aug 8 01:30:00 2018 | |
|
Planned Maintenance - Caboolture and Mudjimba in QLD, ADSL |
Complete (11d16h ago) |
Home DSL, Business DSL | QLD | Mon Aug 6 22:30:00 2018 | |
|
Customers in Morayfield (QLD) Disconnected |
Complete (16d10h ago) |
Home DSL, Business DSL, NodePhone | QLD | Thu Aug 2 02:00:00 2018 | |
|
Planned Maintenance - Stoneleigh Exchange (STLH) / Logan Reserve - QLD Opticomm |
Complete (17d15h ago) |
NodePhone | QLD | Wed Aug 1 03:30:00 2018 | |
|
Planned Maintenance - Woodlands Exchange (WOOD) / Waterford - QLD - Opticomm |
Complete (17d15h ago) |
Home DSL, Business DSL | QLD | Wed Aug 1 03:30:00 2018 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
