| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Past advisories affecting Tasmania
Displaying matches 1 through 10 of 12.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
Planned NBN Outage - Huonville, TAS |
Complete (12d6h ago) |
NBN | TAS | Thu Oct 5 04:30:00 2017 | |
|
Increased latency and slow speeds for customers |
Complete (23d16h ago) |
NBN, Business DSL, Home DSL | AU | Wed Sep 27 18:25:00 2017 | |
|
Planned Maintenance, NBN Customers in Launceston, TAS |
Complete (25d16h ago) |
NBN | TAS | Tue Sep 26 00:01:00 2017 | |
|
Off-Net ADSL Customers in Victoria and Tasmania Disconnected |
Complete (37d6h ago) |
NodePhone, Business DSL, Home DSL | TAS, VIC | Thu Sep 14 09:38:00 2017 | |
|
Off-Net ADSL Customers in Victoria & Tasmania disconnected |
Complete (37d20h ago) |
NodePhone, Home DSL, Business DSL | VIC, TAS | Wed Sep 13 22:10:00 2017 | |
|
Intermittent Nodemail timeouts. |
Complete (43d12h ago) |
IMAP, Webmail, SMTP, POP3 | AU | Tue Sep 5 16:00:00 2017 | |
|
Planned NBN Outage - Tasmania |
Complete (46d16h ago) |
NBN | TAS | Mon Sep 4 10:30:00 2017 | |
|
Planned Maintenance - Core Network - AUS |
Complete (50d16h ago) |
Home DSL, Business DSL, NBN | AU | Thu Aug 31 21:30:00 2017 | |
|
Unplanned Outage - AUS - IPTV |
Complete (52d11h ago) |
FetchTV | AU | Tue Aug 29 20:50:00 2017 | |
 |
Unplanned Outage - AUS - IPTV |
Complete (54d17h ago) |
FetchTV | AU | Sun Aug 27 17:20:00 2017 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
