| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Past advisories affecting Tasmania
Displaying matches 1 through 10 of 26.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
NBN Scheduled Outage - Planned Change Activity: Hobart, TAS |
Complete (1d18h ago) |
NBN | TAS | Thu Dec 13 20:30:00 2018 | |
|
NBN Scheduled Outage - Planned Change Activity: Launceston, TAS |
Complete (3d18h ago) |
NBN | TAS | Tue Dec 11 20:30:00 2018 | |
|
Some customer experiencing slow internet speeds in Tasmania |
Complete (4d3h ago) |
Home DSL, Business DSL, Extreme SHDSL, Internode Business Connect | TAS | Tue Dec 11 13:29:00 2018 | |
|
NBN Scheduled Outage - Planned Change Activity: Sheffield, TAS |
Complete (6d5h ago) |
NBN | TAS | Wed Dec 5 06:30:00 2018 | |
|
Nodephone & Business Trunk services offline. |
Complete (15d7h ago) |
NodePhone | AU | Fri Nov 30 16:45:00 2018 | |
 |
NBN Scheduled Outage - Planned Change Activity: Westbury, TAS |
Complete (6d4h ago) |
NBN | TAS | Tue Nov 27 06:30:00 2018 | |
|
Some customers unable to send/receive emails |
Complete (22d7h ago) |
Webmail, SMTP, POP3, IMAP | AU | Fri Nov 23 17:15:00 2018 | |
|
NBN Scheduled Outage - Planned Change Activity: Campania, TAS |
Complete (19d5h ago) |
NBN | TAS | Thu Nov 22 06:30:00 2018 | |
|
NBN Scheduled Outage - Planned Change Activity: Hobart, TAS |
Complete (24d19h ago) |
NBN | TAS | Tue Nov 20 22:30:00 2018 | |
|
NBN Scheduled Outage - Planned Change Activity: Multiple locations |
Complete (27d19h ago) |
NBN | VIC, TAS | Fri Nov 16 22:30:00 2018 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
