|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting New South Wales
Displaying matches 1 through 7 of 7.
|ADSL customers in Toronto (NSW) may experience slow speeds||In progress||Home DSL, Business DSL, NodePhone||NSW||Fri Jan 26 08:00:00 2018|
|3rd Party Usage Meter Historical Data Unavailable||In progress||Online Tools||AU||Sun Apr 29 09:00:00 2018|
|Customers may be unable to access online Tools.||
|Online Tools||AU||Mon Jun 25 17:30:00 2018|
|Planned Maintenance - Liverpool (NSW) - NBN||29m55s from now||NBN||NSW||Mon Jun 25 19:30:00 2018|
|Planned Maintenance - Albury (NSW) - NBN||2d30m from now||NBN||NSW||Wed Jun 27 19:30:00 2018|
|Planned Maintenance - Glebe (NSW) - NBN||3d30m from now||NBN||NSW||Thu Jun 28 19:30:00 2018|
|Planned Maintenance - Coffs Harbour (NSW) - NBN||3d3h from now||NBN||NSW||Thu Jun 28 22:30:00 2018|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)