|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting New South Wales
Displaying matches 1 through 7 of 7.
|ADSL customers in Toronto (NSW) may experience slow speeds||In progress||Home DSL, Business DSL, NodePhone||NSW||Fri Jan 26 08:00:00 2018|
|Planned Maintenance - New South Wales - Broadband, Corporate||1d7h from now||Home DSL, Business DSL, Extreme SHDSL||NSW||Mon Oct 22 21:30:00 2018|
|Planned Maintenance - New South Wales - Broadband, Corporate||2d7h from now||Home DSL, Business DSL, Extreme SHDSL||NSW||Tue Oct 23 21:30:00 2018|
|Planned Maintenance - Castle Hill - NSW, VIC - Broadband||2d9h from now||Home DSL||NSW||Tue Oct 23 23:30:00 2018|
|NBN Scheduled Outage - Planned Change Activity: Oxley and Milawa NSW||2d16h from now||NBN||NSW||Wed Oct 24 07:00:00 2018|
|Planned Maintenance - New South Wales - Broadband, Corporate||3d7h from now||Home DSL, Business DSL, Extreme SHDSL||NSW||Wed Oct 24 21:30:00 2018|
|Planned Maintenance - New South Wales - Broadband, Corporate||4d7h from now||Home DSL, Business DSL, Extreme SHDSL||NSW||Thu Oct 25 21:30:00 2018|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)