| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Current advisories affecting Australia
Displaying matches 1 through 6 of 6.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
NBN Scheduled Outage - Planned Change Activity: Barmera West, SA | In progress | NBN | SA | Mon Jan 13 06:30:00 2020 | |
|
Some customers in Clarence Gardens, SA - dataflow issue |
Complete (7h21m ago) |
NBN | SA | Sat Jan 18 17:54:00 2020 | |
|
NBN Scheduled Outage - VIC | 3h from now | NBN | VIC | Sun Jan 19 23:30:00 2020 | |
|
NBN Scheduled Outage - Planned Change Activity: Currency Creek & Goolwa, SA | 10h from now | NBN | SA | Mon Jan 20 06:30:00 2020 | |
|
NBN Scheduled Outage - Planned Change Activity: NSW and VIC | 1d3h from now | NBN | VIC, NSW | Mon Jan 20 23:30:00 2020 | |
|
NBN Scheduled Outage - Planned Change Activity: Sorell, TAS | 1d10h from now | NBN | NSW | Tue Jan 21 06:30:00 2020 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
