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Network Status and Advisories

View current, past and future network status updates, advisories, and service issues for Internode services and the Internode network.
When: Current (pending and recent) | Future | Past
Where: All Areas ACT NSW TAS VIC SA QLD WA NT

Current advisories affecting Australia

Displaying matches 1 through 15 of 15.

  Summary ETA Services Areas Date
Internode International - Perth to Singapore cable down In progress All Services WA Sat May 23 06:45:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Grafton, NSW Complete
(2h20m ago) 		NBN NSW Mon Jul 6 23:30:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Aspley, QLD Complete
(2h20m ago) 		NBN QLD Mon Jul 6 23:30:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Wool Bay, SA Complete
(1h50m ago) 		NBN SA Tue Jul 7 00:00:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Hamilton, NSW 17h40m from now NBN NSW Wed Jul 8 01:30:00 2020
Internode Planned Maintanence - Off-net ADSL- SA 18h10m from now Home DSL, Business DSL WA Wed Jul 8 02:00:00 2020
Internode Planned Maintenance - NBN POI - Queanbeyan , ACT 1d18h from now NBN ACT Thu Jul 9 01:30:00 2020
Internode Planned Maintenance - NBN POI - City South, NSW 1d18h from now NBN NSW Thu Jul 9 01:30:00 2020
Internode Planned Maintenance - NBN POI - Ballarat, VIC 1d19h from now NBN VIC Thu Jul 9 02:30:00 2020
Internode Planned Maintenance - NBN POI - Katanning, WA 1d20h from now NBN WA Thu Jul 9 03:30:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: SA 3d16h from now NBN SA Sat Jul 11 00:00:00 2020
NBNCo NBN Scheduled Outage - Planned Change Activity: SA 4d16h from now NBN SA Sun Jul 12 00:00:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: SA 5d16h from now NBN SA Mon Jul 13 00:00:00 2020
NBNCo NBN Scheduled Outage - Planned Change Activity: SA 6d16h from now NBN SA Tue Jul 14 00:00:00 2020
NBNCo NBN Scheduled Outage - Planned Change Activity: Edwardstown, SA 6d16h from now NBN SA Tue Jul 14 00:00:00 2020

 

Legend
  Informational - no likely impact, for informational purposes only
  Low impact - little or no interruption to services
  Medium impact - possible localised interruption of some services
  High impact - network-wide interruption of services likely

 

Telephony Mass Service Disruptions

Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.

In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).

View the list of current Mass Service Disruptions (iiNet website, opens in a new window)