| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Current advisories affecting Australia
Displaying matches 1 through 9 of 9.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
Planned Maintenance - AU | In progress | NBN | AU | Tue May 30 08:51:00 2023 | |
 |
Opticomm Scheduled Outage - Planned Change Activity: Berwick Waters, Clyde, VIC | 14h10m from now | FTTH Broadband | VIC | Tue Jun 6 08:30:00 2023 | |
 |
Planned Maintenance - Sign up | 1d4h from now | Online Tools | AU | Tue Jun 6 22:30:00 2023 | |
|
Planned Maintenance - Blacktown, NSW | 1d9h from now | NBN | NSW | Wed Jun 7 03:30:00 2023 | |
|
Planned Maintenance - Gemlife Palmwoods, QLD | 1d11h from now | FTTH Broadband | QLD | Wed Jun 7 05:30:00 2023 | |
|
NBN Scheduled Outage - Planned Change Activity: Launceston, TAS | 2d5h from now | NBN | TAS | Wed Jun 7 23:30:00 2023 | |
|
Planned Maintenance - Kew, VIC | 2d8h from now | NBN | VIC | Thu Jun 8 02:30:00 2023 | |
|
Planned Maintenance - Caboolture, QLD | 2d8h from now | NBN | QLD | Thu Jun 8 02:30:00 2023 | |
|
Planned Maintenance - Lidcombe, NSW | 2d9h from now | NBN | NSW | Thu Jun 8 03:30:00 2023 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
