Skip To Content

Home - Support - Network Status & Advisories

Network Status and Advisories

View current, past and future network status updates, advisories, and service issues for Internode services and the Internode network.
When: Current (pending and recent) | Future | Past
Where: All Areas ACT NSW TAS VIC SA QLD WA NT

Current advisories affecting Australia

Displaying matches 1 through 8 of 8.

  Summary ETA Services Areas Date
Internode NBN Scheduled Outage - Planned Change Activity: Sorell, TAS In progress NBN TAS Mon Feb 24 06:30:00 2020
Telstra Customers in Northern Territory may experience slow speed In progress Home DSL, Business DSL, Extreme SHDSL, SOHO DSL, SHDSL, Wireless DSL, NBN, FTTH Broadband WA Wed Feb 26 20:31:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Mitchell, ACT Complete
(5h20m ago) 		NBN ACT Wed Feb 26 23:30:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Australian Capital Territory Complete
(5h20m ago) 		NBN ACT Wed Feb 26 23:30:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Mount Eliza, VIC 3d11h from now NBN VIC Sun Mar 1 21:30:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Crafers West, SA 4d21h from now NBN SA Tue Mar 3 07:30:00 2020
NBNCo NBN Scheduled Outage - Planned Change Activity: Sydney, NSW 5d13h from now NBN NSW Tue Mar 3 23:30:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: New Norfolk, TAS 6d20h from now NBN TAS Thu Mar 5 06:30:00 2020

 

Legend
  Informational - no likely impact, for informational purposes only
  Low impact - little or no interruption to services
  Medium impact - possible localised interruption of some services
  High impact - network-wide interruption of services likely

 

Telephony Mass Service Disruptions

Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.

In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).

View the list of current Mass Service Disruptions (iiNet website, opens in a new window)