| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Current advisories affecting Australia
Displaying matches 1 through 9 of 9.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
Some customers in QLD will be offline | In progress | NBN | QLD | Tue Mar 11 03:21:00 2025 | |
 |
Planned Maintenance - NSW | 10h30m from now | FTTH Broadband | NSW | Sun Apr 20 22:30:00 2025 | |
 |
Planned Maintenance - NSW | 1d11h from now | NBN | NSW | Mon Apr 21 23:29:00 2025 | |
|
Opticomm Scheduled Outage - Multiple Location in QLD | 1d11h from now | FTTH Broadband | QLD | Mon Apr 21 23:30:00 2025 | |
 |
Planned Maintenance - Kelmscott, WA | 1d13h from now | NBN | WA | Tue Apr 22 01:30:00 2025 | |
|
Planned/Emergency Maintenance - Horsham, VIC | 2d11h from now | NBN | VIC | Tue Apr 22 23:30:00 2025 | |
|
Planned Maintenance - NSW | 2d11h from now | FTTH Broadband | NSW | Tue Apr 22 23:30:00 2025 | |
|
Planned Maintenance - Point Cook, VIC | 2d19h from now | FTTH Broadband | VIC | Wed Apr 23 07:30:00 2025 | |
|
Planned Maintenance - NSW | 3d11h from now | FTTH Broadband | NSW | Wed Apr 23 23:30:00 2025 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
