| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Current advisories affecting Australia
Displaying matches 1 through 5 of 5.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
High latency to Asian destinations | In progress | NBN, FTTH Broadband | AU | Tue Nov 1 15:37:00 2022 | |
 |
Standard Maintenance - Planned Outage Activity - (QLD) |
Complete (11h20m ago) |
NBN | QLD | Tue Jan 31 00:00:00 2023 | |
|
Planned Maintenance - Parramatta, NSW | 10h10m from now | NBN | NSW | Wed Feb 1 02:30:00 2023 | |
|
Planned Maintenance - Chatswood, NSW | 1d10h from now | NBN | NSW | Thu Feb 2 02:30:00 2023 | |
|
Standard Maintenance - Planned Outage Activity - Darwin(NT) | 6d8h from now | NBN | NT | Mon Feb 6 23:59:00 2023 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
