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Network Status and Advisories

View current, past and future network status updates, advisories, and service issues for Internode services and the Internode network.
When: Current (pending and recent) | Future | Past
Where: All Areas ACT NSW TAS VIC SA QLD WA NT

Current advisories affecting Australia

Displaying matches 1 through 21 of 21.

  Summary ETA Services Areas Date
Internode NBN Scheduled Outage - Planned Change Activity: Colac, VIC In progress NBN VIC Tue Apr 16 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Huonville, TAS In progress NBN TAS Thu Apr 18 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Huonville, TAS 8h30m from now NBN TAS Tue Apr 23 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Kybong, QLD 8h30m from now NBN QLD Tue Apr 23 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: American River, SA 8h30m from now NBN SA Tue Apr 23 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Douglas Park and Couridjah, NSW 8h30m from now NBN NSW Tue Apr 23 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Prospect, SA 1d1h from now NBN SA Tue Apr 23 23:00:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Couridjah, NSW 1d8h from now NBN NSW Wed Apr 24 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Jensen, QLD 1d8h from now NBN QLD Wed Apr 24 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Kelly Mountain, QLD 1d8h from now NBN QLD Wed Apr 24 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Cape Jervis, SA 1d8h from now NBN SA Wed Apr 24 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Gillen, NT 1d9h from now NBN NT Wed Apr 24 07:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: East Side, NT 1d10h from now NBN NT Wed Apr 24 08:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Rosebery, TAS 2d30m from now NBN TAS Wed Apr 24 22:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: VIC, SA, TAS and NT 4d30m from now NBN SA, VIC, NT, TAS Fri Apr 26 22:30:00 2019
Internode Planned Maintenance - Multiple sites, VIC - ADSL 4d23h from now Home DSL, Business DSL VIC Sat Apr 27 21:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Bendigo South, VIC 6d8h from now NBN VIC Mon Apr 29 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Coonaplyn, SA 6d8h from now NBN SA Mon Apr 29 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Timboon, VIC 6d8h from now NBN VIC Mon Apr 29 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Timboon, VIC 6d8h from now NBN VIC Mon Apr 29 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Penshurst, VIC 6d8h from now NBN VIC Mon Apr 29 06:30:00 2019

 

Legend
  Informational - no likely impact, for informational purposes only
  Low impact - little or no interruption to services
  Medium impact - possible localised interruption of some services
  High impact - network-wide interruption of services likely

 

Telephony Mass Service Disruptions

Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.

In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).

View the list of current Mass Service Disruptions (iiNet website, opens in a new window)