Skip To Content

Home - Support - Network Status & Advisories

Network Status and Advisories

View current, past and future network status updates, advisories, and service issues for Internode services and the Internode network.
When: Current (pending and recent) | Future | Past
Where: All Areas ACT NSW TAS VIC SA QLD WA NT

Current advisories affecting Australia

Displaying matches 1 through 13 of 13.

  Summary ETA Services Areas Date
Internode ADSL customers in Toronto (NSW) may experience slow speeds In progress Home DSL, NodePhone, Business DSL NSW Fri Jan 26 08:00:00 2018
Internode 3rd Party Usage Meter Historical Data Unavailable In progress Online Tools AU Sun Apr 29 09:00:00 2018
NBNCo Planned Maintenance - Bega East (NSW) - NBN Wireless In progress NBN NSW Wed Jul 25 06:30:00 2018
Internode Solarwinds Monitoring for corporate services unavailable In progress Internode Business Connect AU Wed Aug 1 11:00:00 2018
NBNCo Planned Maintenance - Goodna (QLD) - NBN In progress NBN QLD Wed Aug 1 22:30:00 2018
NBNCo Planned Maintenance - Worrolong (SA) - NBN Wireless In progress NBN SA Tue Aug 14 06:30:00 2018
Internode Planned Maintenance - Multiple sites, NSW - ADSL, NBN Complete
(4h1s ago) 		Home DSL, Business DSL, NBN NSW Sat Aug 18 07:00:00 2018
NBNCo Planned Maintenance - Worrolong (SA) - NBN Wireless 10h30m from now NBN SA Sun Aug 19 06:30:00 2018
Internode Planned Maintenance - New South Wales - Broadband 2d5h from now NBN NSW Tue Aug 21 01:30:00 2018
Internode Planned Maintenance - Multiple sites, NSW - ADSL, NBN 4d5h from now Business DSL, Home DSL, NBN NSW Thu Aug 23 01:30:00 2018
Internode Planned Maintenance - Victoria - NBN 4d5h from now NBN VIC Thu Aug 23 01:30:00 2018
Internode Planned Maintenance - Bentley(WA) NBN 4d7h from now NBN WA Thu Aug 23 03:30:00 2018
Internode Planned Maintenance - Palmyra (WA) ADSL 4d7h from now Home DSL, Business DSL WA Thu Aug 23 03:30:00 2018

 

Legend
  Informational - no likely impact, for informational purposes only
  Low impact - little or no interruption to services
  Medium impact - possible localised interruption of some services
  High impact - network-wide interruption of services likely

 

Telephony Mass Service Disruptions

Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.

In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).

View the list of current Mass Service Disruptions (iiNet website, opens in a new window)