| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Current advisories affecting Australia
Displaying matches 1 through 8 of 8.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
Nationwide Service Degradation | In progress | NBN | AU | Sat Nov 2 07:20:00 2024 | |
 |
Opticomm Scheduled Outage - Planned Change Activity: Butler, WA |
Complete (9h40m ago) |
FTTH Broadband | WA | Fri Dec 13 05:30:00 2024 | |
 |
Planned Maintenance - Multiple Location in NSW | 1h20m from now | NBN | NSW | Fri Dec 13 19:30:00 2024 | |
|
NBN Scheduled Outage: Grafton and Coffs Harbour NSW | 5h19m from now | NBN | NSW | Fri Dec 13 23:29:00 2024 | |
|
Opticomm Scheduled Outage - Ashbury , VIC | 13h20m from now | FTTH Broadband | VIC | Sat Dec 14 07:30:00 2024 | |
|
Planned Maintenance - NSW | 1d5h from now | FTTH Broadband | NSW | Sat Dec 14 23:30:00 2024 | |
|
Opticomm Planned Outages - Oran Park, NSW | 4d5h from now | FTTH Broadband | NSW | Tue Dec 17 23:30:00 2024 | |
|
Planned Maintenance - Pimpama, QLD | 5d5h from now | FTTH Broadband | QLD | Wed Dec 18 23:30:00 2024 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
