|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 9 of 9.
|Planned Maintenance - AU||In progress||NBN||AU||Tue May 30 08:51:00 2023|
|Opticomm Scheduled Outage - Planned Change Activity: Berwick Waters, Clyde, VIC||14h10m from now||FTTH Broadband||VIC||Tue Jun 6 08:30:00 2023|
|Planned Maintenance - Sign up||1d4h from now||Online Tools||AU||Tue Jun 6 22:30:00 2023|
|Planned Maintenance - Blacktown, NSW||1d9h from now||NBN||NSW||Wed Jun 7 03:30:00 2023|
|Planned Maintenance - Gemlife Palmwoods, QLD||1d11h from now||FTTH Broadband||QLD||Wed Jun 7 05:30:00 2023|
|NBN Scheduled Outage - Planned Change Activity: Launceston, TAS||2d5h from now||NBN||TAS||Wed Jun 7 23:30:00 2023|
|Planned Maintenance - Kew, VIC||2d8h from now||NBN||VIC||Thu Jun 8 02:30:00 2023|
|Planned Maintenance - Caboolture, QLD||2d8h from now||NBN||QLD||Thu Jun 8 02:30:00 2023|
|Planned Maintenance - Lidcombe, NSW||2d9h from now||NBN||NSW||Thu Jun 8 03:30:00 2023|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)