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Network Status and Advisories

View current, past and future network status updates, advisories, and service issues for Internode services and the Internode network.
When: Current (pending and recent) | Future | Past
Where: All Areas ACT NSW TAS VIC SA QLD WA NT

Current advisories affecting Australia

Displaying matches 1 through 14 of 14.

  Summary ETA Services Areas Date
Internode International - Perth to Singapore cable down In progress All Services WA Sat May 23 06:45:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: SA Complete
(5h1s ago) 		NBN SA Sat Jul 11 00:00:00 2020
NBNCo NBN Scheduled Outage - Planned Change Activity: SA 10h from now NBN SA Sun Jul 12 00:00:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: SA 1d10h from now NBN SA Mon Jul 13 00:00:00 2020
NBNCo NBN Scheduled Outage - Planned Change Activity: SA 2d10h from now NBN SA Tue Jul 14 00:00:00 2020
NBNCo NBN Scheduled Outage - Planned Change Activity: Edwardstown, SA 2d10h from now NBN SA Tue Jul 14 00:00:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Maitland, NSW 3d9h from now NBN NSW Tue Jul 14 23:30:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: South Australia 3d10h from now NBN SA Wed Jul 15 00:00:00 2020
NBNCo NBN Scheduled Outage - Planned Change Activity: WA 3d11h from now NBN WA Wed Jul 15 01:30:00 2020
Internode Planned Maintanence - Off-net ADSL- QLD 3d14h from now Home DSL, Business DSL QLD Wed Jul 15 04:30:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Dubbo, NSW 4d9h from now NBN NSW Wed Jul 15 23:30:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: SA 4d10h from now NBN SA Thu Jul 16 00:00:00 2020
Internode Planned Maintanence - Off-net ADSL- VIC 4d13h from now Home DSL, Business DSL VIC Thu Jul 16 03:30:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: SA 5d10h from now NBN SA Fri Jul 17 00:00:00 2020

 

Legend
  Informational - no likely impact, for informational purposes only
  Low impact - little or no interruption to services
  Medium impact - possible localised interruption of some services
  High impact - network-wide interruption of services likely

 

Telephony Mass Service Disruptions

Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.

In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).

View the list of current Mass Service Disruptions (iiNet website, opens in a new window)