| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Current advisories affecting Australia
Displaying matches 1 through 37 of 37.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
ADSL customers in Golden Beach, QLD may experience slow speeds | In progress | Home DSL, Business DSL, SOHO DSL | QLD | Wed Jan 3 15:39:00 2018 | |
|
ADSL customers in Toronto (NSW) may experience slow speeds | In progress | Home DSL, Business DSL, NodePhone | NSW | Fri Jan 26 08:00:00 2018 | |
|
3rd Party Usage Meter Historical Data Unavailable | In progress | Online Tools | AU | Sun Apr 29 09:00:00 2018 | |
 |
Planned Maintenance - Perth (TAS) - NBN Wireless | In progress | NBN | TAS | Wed Jun 20 06:30:00 2018 | |
|
Planned Maintenance - Alfredton (VIC) - NBN Wireless | In progress | NBN | VIC | Thu Jun 21 06:30:00 2018 | |
|
Planned Maintenance - Barmera West, Yinkanie, Cobdogla (SA) - NBN | In progress | NBN | SA | Mon Jun 25 06:30:00 2018 | |
|
Planned Maintenance - South Port (QLD) - NBN | In progress | NBN | QLD | Mon Jun 25 06:30:00 2018 | |
|
Planned Maintenance - Greenock (SA) - NBN | In progress | NBN | SA | Mon Jun 25 06:30:00 2018 | |
|
On-Net ADSL Customers in Whyalla Jenkins, SA Offline | In progress | Home DSL | SA | Mon Jun 25 07:28:00 2018 | |
|
On-net ADSL customers in VIC disconnected |
Complete (3h30m ago) |
Home DSL, Business DSL, NodePhone | VIC | Mon Jun 25 15:00:00 2018 | |
|
Customers may be unable to access online Tools. |
Complete (37m1s ago) |
Online Tools | AU | Mon Jun 25 17:30:00 2018 | |
|
Planned Maintenance - Darwin (NT) - NBN | 19m59s from now | NBN | NT | Mon Jun 25 19:30:00 2018 | |
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Planned Maintenance - Liverpool (NSW) - NBN | 19m59s from now | NBN | NSW | Mon Jun 25 19:30:00 2018 | |
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Planned Maintenance - Katanning (WA) - NBN | 19m59s from now | NBN | WA | Mon Jun 25 19:30:00 2018 | |
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Planned Maintenance - Ballarat (VIC) - NBN | 1h20m from now | NBN | VIC | Mon Jun 25 20:30:00 2018 | |
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Planned Maintenance - Glandore (SA) - NBN | 3h35m from now | NBN | SA | Mon Jun 25 22:45:00 2018 | |
|
Planned Maintenance - WAngara Depot (WA) NBN | 9h20m from now | NBN | WA | Tue Jun 26 04:30:00 2018 | |
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Planned Maintenance - Cannington (WA) - ADSL | 9h20m from now | Home DSL | WA | Tue Jun 26 04:30:00 2018 | |
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Planned Maintenance - Newell Beach (QLD) - NBN Wireless | 11h20m from now | NBN | QLD | Tue Jun 26 06:30:00 2018 | |
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Planned Maintenance - Sorell (TAS) - NBN | 11h20m from now | NBN | TAS | Tue Jun 26 06:30:00 2018 | |
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Planned Maintenance - Bassendean (WA) - NBN | 1d20m from now | NBN | WA | Tue Jun 26 19:30:00 2018 | |
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Planned Maintenance - Logan Central (QLD) - NBN | 1d20m from now | NBN | QLD | Tue Jun 26 19:30:00 2018 | |
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Planned Maintenance - Braddon (ACT) - NBN | 1d3h from now | NBN | ACT | Tue Jun 26 22:30:00 2018 | |
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Planned Maintenance - SA - On-net | 1d8h from now | Home DSL | SA | Wed Jun 27 03:00:00 2018 | |
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Planned Maintenance - Ceduna (SA) - NBN Wireless | 1d11h from now | NBN | SA | Wed Jun 27 06:30:00 2018 | |
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Planned Maintenance - Albury (NSW) - NBN | 2d20m from now | NBN | NSW | Wed Jun 27 19:30:00 2018 | |
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Planned Maintenance - Stirling (SA) - NBN | 2d20m from now | NBN | SA | Wed Jun 27 19:30:00 2018 | |
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Planned Maintenance - Fortitude Valley (QLD) - NBN | 2d3h from now | NBN | QLD | Wed Jun 27 22:30:00 2018 | |
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Planned Maintenance - Launcenston (TAS) - NBN | 2d4h from now | NBN | TAS | Wed Jun 27 22:45:00 2018 | |
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Planned Maintenance - Doubleview, WA - NBN | 2d9h from now | NBN | WA | Thu Jun 28 04:30:00 2018 | |
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Planned Maintenance - Bassendean (WA) NBN | 2d9h from now | NBN | WA | Thu Jun 28 04:30:00 2018 | |
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Planned Maintenance - Glebe (NSW) - NBN | 3d20m from now | NBN | NSW | Thu Jun 28 19:30:00 2018 | |
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Planned Maintenance - Slacks Creek and Nerang (QLD) - NBN | 3d20m from now | NBN | QLD | Thu Jun 28 19:30:00 2018 | |
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Planned Maintenance - ACT - NBN | 3d20m from now | NBN | ACT | Thu Jun 28 19:30:00 2018 | |
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Planned Maintenance - Launceston (TAS) - NBN | 3d20m from now | NBN | TAS | Thu Jun 28 19:30:00 2018 | |
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Planned Maintenance - Coffs Harbour (NSW) - NBN | 3d3h from now | NBN | NSW | Thu Jun 28 22:30:00 2018 | |
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Planned Maintenance - Fortitude Valley (QLD) - NBN | 3d3h from now | NBN | QLD | Thu Jun 28 22:30:00 2018 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
