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Network Status and Advisories

View current, past and future network status updates, advisories, and service issues for Internode services and the Internode network.
When: Current (pending and recent) | Future | Past
Where: All Areas ACT NSW TAS VIC SA QLD WA NT

Current advisories affecting Australia

Displaying matches 1 through 34 of 34.

  Summary ETA Services Areas Date
Internode NBN Scheduled Outage - Planned Change Activity: March, NSW Complete
(1h40m ago) 		NBN NSW Thu Jul 11 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Two Wells, SA Complete
(2h40m ago) 		NBN SA Fri Jul 12 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Winter Hill, SA Complete
(1h40m ago) 		NBN SA Sun Jul 14 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Kyogle, NSW Complete
(2h40m ago) 		NBN NSW Tue Jul 16 06:30:00 2019
Opticomm Opticomm - Unplanned Outage in Bundoora - VIC In progress FTTH Broadband VIC Wed Jul 17 00:05:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: New Norfolk, SA In progress NBN SA Wed Jul 17 06:30:00 2019
Internode Some customers in Vaucluse (NSW) are disconnected Complete
(1h10m ago) 		Home DSL NSW Wed Jul 17 11:27:00 2019
NBNCo Customers in Dandenong VIC may be be offline In progress NBN VIC Wed Jul 17 20:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: QLD and TAS 19m59s from now NBN QLD, TAS Wed Jul 17 22:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Bendigo, VIC 19m59s from now NBN VIC Wed Jul 17 22:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Port Augusta, SA 49m59s from now NBN SA Wed Jul 17 23:00:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: NT 49m59s from now NBN NT Wed Jul 17 23:00:00 2019
Internode Standard Maintenance - Multiple sites, WA - NBN, On-Net, Opticomm 5h20m from now NBN WA Thu Jul 18 03:30:00 2019
Internode Planned Maintenance - Mullaloo (WA)- NBN 5h20m from now NBN WA Thu Jul 18 03:30:00 2019
Internode Planned Maintenance - Multiple sites, WA - NBN 6h35m from now NBN WA Thu Jul 18 04:45:00 2019
Internode Planned SA Internode Business Connect maintenance 7h20m from now Internode Business Connect SA Thu Jul 18 05:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Two Wells, SA 8h20m from now NBN SA Thu Jul 18 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: March, NSW 8h20m from now NBN NSW Thu Jul 18 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Allendale East, SA 8h20m from now NBN SA Thu Jul 18 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: New Norfolk, TAS 8h20m from now NBN TAS Thu Jul 18 06:30:00 2019
Internode Planned Maintenance - Waymouth(SA) - ADSL 23h50m from now Home DSL, Business DSL SA Thu Jul 18 22:00:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Melbourne, VIC 1d20m from now NBN VIC Thu Jul 18 22:30:00 2019
Internode Planned Maintenance - Gawler, SA - On-net ADSL 1d2h from now Home DSL, Business DSL SA Fri Jul 19 00:00:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Stirling, SA 3d1h from now NBN SA Sat Jul 20 23:30:00 2019
Internode Planned Maintenance - Toronto, NSW - ADSL 4d20m from now Business DSL, Home DSL NSW Sun Jul 21 22:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Cape Jervis, SA 4d8h from now NBN SA Mon Jul 22 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Gawler West, SA 4d8h from now NBN SA Mon Jul 22 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Winter Hill, SA 4d8h from now NBN SA Mon Jul 22 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Lenswood, SA 4d8h from now NBN SA Mon Jul 22 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Rockhampton, QLD 5d20m from now NBN QLD Mon Jul 22 22:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Herringback, TAS 5d8h from now NBN TAS Tue Jul 23 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Elizabeth, SA 6d1h from now NBN SA Tue Jul 23 23:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Elizabeth, SA 6d1h from now NBN SA Tue Jul 23 23:30:00 2019
Internode Planned Maintenance - Ellenbrook, WA - 5 mins 6d3h from now Business DSL, Home DSL WA Wed Jul 24 01:30:00 2019

 

Legend
  Informational - no likely impact, for informational purposes only
  Low impact - little or no interruption to services
  Medium impact - possible localised interruption of some services
  High impact - network-wide interruption of services likely

 

Telephony Mass Service Disruptions

Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.

In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).

View the list of current Mass Service Disruptions (iiNet website, opens in a new window)