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Network Status and Advisories

View current, past and future network status updates, advisories, and service issues for Internode services and the Internode network.
When: Current (pending and recent) | Future | Past
Where: All Areas ACT NSW TAS VIC SA QLD WA NT

Current advisories affecting Australia

Displaying matches 1 through 14 of 14.

  Summary ETA Services Areas Date
Internode NBN Scheduled Outage - Planned Change Activity: Humpty Doo, NT Complete
(10h40m ago) 		NBN NT Thu Dec 3 06:00:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Humpty Doo, NT 10h20m from now NBN NT Sat Dec 5 07:00:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Humpty Doo, NT 2d4h from now NBN NT Mon Dec 7 01:00:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Daw Park, SA 4d3h from now NBN SA Wed Dec 9 00:00:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Albury, NSW 4d6h from now NBN NSW Wed Dec 9 02:30:00 2020
Internode Planned Maintanence - NBN - Slacks Creek, QLD 4d7h from now NBN QLD Wed Dec 9 03:30:00 2020
Internode Planned Maintenance - ADSL - VIC, Multiple Locations 5d3h from now Home DSL, Business DSL VIC Wed Dec 9 23:29:00 2020
Internode Planned Maintenance - NBN - VIC, Multiple Locations 5d3h from now NBN VIC Wed Dec 9 23:29:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: SA Multiple locations 5d5h from now Home DSL, Business DSL SA Thu Dec 10 02:00:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Ballarat, VIC 5d6h from now NBN VIC Thu Dec 10 02:30:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Pinjarra, WA 5d8h from now NBN VIC Thu Dec 10 04:30:00 2020
Internode Planned Maintanence - NBN - QLD 5d9h from now NBN QLD Thu Dec 10 06:00:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Cranbourne, VIC 6d3h from now NBN VIC Thu Dec 10 23:30:00 2020
Internode NBN Scheduled Outage - Planned Change Activity: Glandore, SA 6d3h from now NBN SA Fri Dec 11 00:00:00 2020

 

Legend
  Informational - no likely impact, for informational purposes only
  Low impact - little or no interruption to services
  Medium impact - possible localised interruption of some services
  High impact - network-wide interruption of services likely

 

Telephony Mass Service Disruptions

Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.

In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).

View the list of current Mass Service Disruptions (iiNet website, opens in a new window)