|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 7 of 7.
|Scheduled Outage - Indigo West cable system||In progress||Unlisted||Int||Mon Oct 11 10:30:00 2021|
|Planned Maintenance - Ellenbrook, WA||1d11h from now||Home DSL, Business DSL||WA||Mon Oct 18 02:29:00 2021|
|Planned Maintenance - NBN - Tamworth (NSW)||2d10h from now||NBN||NSW||Tue Oct 19 01:30:00 2021|
|NBN Scheduled Outage - Planned Change Activity: SA||3d9h from now||NBN||SA||Wed Oct 20 00:00:00 2021|
|Planned Maintenance - Ellenbrook, WA||3d11h from now||Business DSL, Home DSL||WA||Wed Oct 20 02:29:00 2021|
|NBN Scheduled Outage - Planned Change Activity: Ellenbrook, WA||3d11h from now||NBN||WA||Wed Oct 20 02:29:00 2021|
|NBN Scheduled Outage - Planned Change Activity: WA||5d11h from now||NBN||WA||Fri Oct 22 02:30:00 2021|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)