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Network Status and Advisories

View current, past and future network status updates, advisories, and service issues for Internode services and the Internode network.
When: Current (pending and recent) | Future | Past
Where: All Areas ACT NSW TAS VIC SA QLD WA NT

Current advisories affecting Australia

Displaying matches 1 through 35 of 35.

  Summary ETA Services Areas Date
Internode NBN Scheduled Outage - Planned Change Activity: Napperby, SA In progress NBN SA Fri Aug 9 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Winter Hill, SA In progress NBN SA Tue Aug 13 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Legana, TAS In progress NBN TAS Fri Aug 16 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Nuriootpa West, SA In progress NBN SA Mon Aug 19 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Gawler West, SA In progress NBN SA Tue Aug 20 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Winter Hill, SA In progress NBN SA Tue Aug 20 06:30:00 2019
Internode Standard Maintenance - Multiple Sites, SA - Offnet Complete
(2h30m ago) 		Business DSL, Home DSL SA Tue Aug 20 23:00:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Keysborough, VIC Complete
(3h2s ago) 		NBN VIC Tue Aug 20 23:30:00 2019
Internode Planned Outage - Townsville, QLD - NBN Complete
(3h2s ago) 		NBN QLD Wed Aug 21 01:30:00 2019
Internode Planned Outage - Edgecliff, NSW - NBN Complete
(3h2s ago) 		NBN NSW Wed Aug 21 01:30:00 2019
Internode Planned Outage - Nambour, QLD - NBN Complete
(3h2s ago) 		NBN QLD Wed Aug 21 01:30:00 2019
Internode Planned Outage - Kensington, NSW - NBN Complete
(3h2s ago) 		NBN NSW Wed Aug 21 01:30:00 2019
Internode Standard Maintenance - Townsville and Nambour, QLD - NBN Complete
(3h2s ago) 		NBN QLD Wed Aug 21 01:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Forest, TAS In progress NBN TAS Wed Aug 21 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Winter Hill, SA In progress NBN SA Wed Aug 21 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Kambah, ACT 15h from now NBN ACT Wed Aug 21 23:30:00 2019
Internode Planned Outage - Mosman, NSW - NBN 17h from now NBN NSW Thu Aug 22 01:30:00 2019
Internode Planned Outage - Karingal, VIC - NBN 17h from now NBN VIC Thu Aug 22 01:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Allendale East, SA 22h from now NBN SA Thu Aug 22 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Spreyton, TAS 22h from now NBN TAS Thu Aug 22 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Balaklava, SA 22h from now NBN SA Thu Aug 22 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Werribee, VIC 1d15h from now NBN VIC Thu Aug 22 23:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Gawler West, SA 4d22h from now NBN SA Mon Aug 26 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Winter Hill, SA 4d22h from now NBN SA Mon Aug 26 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Hamley Bridge, VIC 4d22h from now NBN VIC Mon Aug 26 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Maitland, SA 4d22h from now NBN SA Mon Aug 26 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: SA, NT and QLD 5d15h from now NBN QLD, SA, NT Tue Aug 27 00:00:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Irymple, VIC 5d22h from now NBN VIC Tue Aug 27 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Forest, TAS 5d22h from now NBN TAS Tue Aug 27 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: St Albans, VIC 6d15h from now NBN VIC Tue Aug 27 23:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: NSW, VIC and QLD 6d15h from now NBN VIC, NSW, QLD Tue Aug 27 23:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Melbourne, VIC 6d15h from now NBN VIC Tue Aug 27 23:30:00 2019
Internode Planned Outage - Grafton, NSW - NBN 6d17h from now NBN NSW Wed Aug 28 01:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Crafers West, SA 6d22h from now NBN SA Wed Aug 28 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Port Germein, SA 6d22h from now NBN SA Wed Aug 28 06:30:00 2019

 

Legend
  Informational - no likely impact, for informational purposes only
  Low impact - little or no interruption to services
  Medium impact - possible localised interruption of some services
  High impact - network-wide interruption of services likely

 

Telephony Mass Service Disruptions

Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.

In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).

View the list of current Mass Service Disruptions (iiNet website, opens in a new window)