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Network Status and Advisories

View current, past and future network status updates, advisories, and service issues for Internode services and the Internode network.
When: Current (pending and recent) | Future | Past
Where: All Areas ACT NSW TAS VIC SA QLD WA NT

Current advisories affecting Australia

Displaying matches 1 through 12 of 12.

  Summary ETA Services Areas Date
Internode NBN Planned Maintenance - Geelong, VIC 3d23h from now NBN VIC Tue Sep 26 02:30:00 2023
Internode Planned Maintenance - Stoneleigh, QLD 4d1h from now FTTH Broadband QLD Tue Sep 26 04:30:00 2023
Opticomm Planned Maintenance - Yarabilba, QLD 4d1h from now FTTH Broadband QLD Tue Sep 26 04:30:00 2023
Opticomm Opticomm Standard Maintenance - Planned Outage Activity - Amber Gardens,QLD 4d1h from now FTTH Broadband QLD Tue Sep 26 04:30:00 2023
Opticomm Planned Maintenance - Yarabilba, QLD 4d1h from now FTTH Broadband QLD Tue Sep 26 04:30:00 2023
Opticomm Opticomm Scheduled Outage - Planned Change Activity: Woodlands, QLD 4d1h from now FTTH Broadband QLD Tue Sep 26 04:30:00 2023
Internode Planned Maintenance - Queanbeyan, NSW 4d20h from now NBN NSW Tue Sep 26 23:30:00 2023
Internode Standard Maintenance - Planned Outage Activity - Darwin, London NT 4d21h from now NBN NT Tue Sep 26 23:59:00 2023
Internode Planned Maintenance - Hilton, WA 4d22h from now NBN WA Wed Sep 27 01:30:00 2023
NBNCo NBN Scheduled Outage - Planned Change Activity: NSW 5d22h from now NBN NSW Thu Sep 28 01:30:00 2023
Optus Planned Maintenance - Multiple Locations in VIC and NSW 6d20h from now NBN VIC, NSW Thu Sep 28 23:29:00 2023
NBNCo NBN Scheduled Outage - Planned Change Activity: SA 6d21h from now NBN SA Fri Sep 29 00:00:00 2023

 

Legend
  Informational - no likely impact, for informational purposes only
  Low impact - little or no interruption to services
  Medium impact - possible localised interruption of some services
  High impact - network-wide interruption of services likely

 

Telephony Mass Service Disruptions

Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.

In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).

View the list of current Mass Service Disruptions (iiNet website, opens in a new window)