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Network Status and Advisories

View current, past and future network status updates, advisories, and service issues for Internode services and the Internode network.
When: Current (pending and recent) | Future | Past
Where: All Areas ACT NSW TAS VIC SA QLD WA NT

Current advisories affecting Australia

Displaying matches 1 through 24 of 24.

  Summary ETA Services Areas Date
NBNCo Some customers in QLD will be offline In progress NBN QLD Tue Mar 11 03:21:00 2025
Internode Unplanned outage for customers in Elizabeth and surrounding areas (SA) In progress NBN SA Fri Mar 21 23:12:00 2025
Opticomm Opticomm Scheduled Outage - Pakensham, VIC 14h40m from now FTTH Broadband VIC Sat Mar 22 23:30:00 2025
NBNCo Planned Maintenance - Wagga Wagga, NSW 2d15h from now NBN NSW Mon Mar 24 23:30:00 2025
NBNCo NBN Scheduled Outage: Ryde, Windsor, and St Leonards (NSW) 2d15h from now NBN NSW Mon Mar 24 23:30:00 2025
NBNCo NBN Scheduled Outage: South Coogee (WA) 2d18h from now NBN WA Tue Mar 25 02:30:00 2025
Opticomm Opticomm Scheduled Outage - Ginginup, WA 2d18h from now FTTH Broadband WA Tue Mar 25 02:30:00 2025
Opticomm Opticomm - Planned Maintenance - Nar Nar Goon North, VIC 3d14h from now FTTH Broadband VIC Tue Mar 25 22:30:00 2025
Optus Emergency Maintenance - Dubbo and Tamworth, NSW 3d15h from now NBN NSW Tue Mar 25 23:30:00 2025
NBNCo Planned Maintenance - NSW Multiple Locations 3d15h from now NBN NSW Tue Mar 25 23:30:00 2025
Internode Planned Maintenance - Grafton (NSW) 3d15h from now NBN NSW Tue Mar 25 23:30:00 2025
Opticomm Opticomm Scheduled Outage - NSW 3d16h from now FTTH Broadband NSW Wed Mar 26 00:30:00 2025
Opticomm Planned Maintenance - Point Cook, VIC 3d23h from now FTTH Broadband VIC Wed Mar 26 07:30:00 2025
Opticomm Opticomm Scheduled Outage - Modena VIC 3d23h from now FTTH Broadband VIC Wed Mar 26 08:00:00 2025
Opticomm Opticomm - Planned Maintenance - Multiple Locations in QLD 4d15h from now FTTH Broadband QLD Wed Mar 26 23:29:00 2025
Internode Planned Maintenance - Multiple Locations in NSW,QLD and NT 4d15h from now NBN NT, QLD, NSW Wed Mar 26 23:30:00 2025
Internode Planned Maintenance - Multiple Location in NSW 4d15h from now NBN NSW Wed Mar 26 23:30:00 2025
Internode Planned Maintenance - Werribee (VIC) 4d15h from now NBN VIC Wed Mar 26 23:30:00 2025
NBNCo Planned Maintenance -Bendigo, VIC 4d15h from now NBN VIC Wed Mar 26 23:30:00 2025
NBNCo Planned Maintenance - Mackay, QLD 4d16h from now NBN QLD Thu Mar 27 00:30:00 2025
Opticomm Opticomm Scheduled Outage - Cannington, WA 4d18h from now FTTH Broadband WA Thu Mar 27 02:30:00 2025
Internode Emergency Maintenance - Geelong, VIC 5d40m from now NBN VIC Thu Mar 27 09:30:00 2025
Optus Planned Maintenance - Katanning, WA and Port Augusta, SA 5d15h from now NBN WA, SA Thu Mar 27 23:30:00 2025
NBNCo Planned Maintenance - Bombala, NSW 6d15h from now NBN NSW Fri Mar 28 23:30:00 2025

 

Legend
  Informational - no likely impact, for informational purposes only
  Low impact - little or no interruption to services
  Medium impact - possible localised interruption of some services
  High impact - network-wide interruption of services likely

 

Telephony Mass Service Disruptions

Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.

In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).

View the list of current Mass Service Disruptions (iiNet website, opens in a new window)