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Network Status and Advisories

View current, past and future network status updates, advisories, and service issues for Internode services and the Internode network.
When: Current (pending and recent) | Future | Past
Where: All Areas ACT NSW TAS VIC SA QLD WA NT

Current advisories affecting Australia

Displaying matches 1 through 11 of 11.

  Summary ETA Services Areas Date
Internode NBN Scheduled Outage - Planned Change Activity: Tasmania 2h20m from now NBN TAS Mon Nov 29 23:30:00 2021
Internode NBN Scheduled Outage - Planned Change Activity: SA 2h50m from now NBN SA Tue Nov 30 00:00:00 2021
Internode NBN Scheduled Outage - Planned Change Activity: Rockhampton City, QLD 3h20m from now NBN QLD Tue Nov 30 00:30:00 2021
Internode NBN Scheduled Outage - Planned Change Activity: Multiple locations in NSW 4h20m from now NBN NSW Tue Nov 30 01:30:00 2021
Internode NBN Scheduled Outage - Planned Change Activity: Northern Territory 1d4h from now NBN NT Wed Dec 1 01:00:00 2021
NBNCo NBN Scheduled Outage - Planned Change Activity: Hobart, TAS 2d2h from now NBN TAS Wed Dec 1 23:30:00 2021
Internode NBN Scheduled Outage - Planned Change Activity: South Australia 2d3h from now NBN SA Thu Dec 2 00:00:00 2021
Internode NBN Scheduled Outage - Planned Change Activity: Multiple locations in NSW 2d4h from now NBN NSW Thu Dec 2 01:30:00 2021
NBNCo NBN Scheduled Outage - Planned Change Activity: Cape Jervis, SA 4d2h from now NBN SA Fri Dec 3 23:30:00 2021
Internode NBN Scheduled Outage - Planned Change Activity: Cape Jervis (SA) 6d3h from now NBN SA Mon Dec 6 00:00:00 2021
Internode NBN Scheduled Outage - Planned Change Activity: Ellenbrook, WA 6d5h from now NBN WA Mon Dec 6 02:29:00 2021

 

Legend
  Informational - no likely impact, for informational purposes only
  Low impact - little or no interruption to services
  Medium impact - possible localised interruption of some services
  High impact - network-wide interruption of services likely

 

Telephony Mass Service Disruptions

Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.

In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).

View the list of current Mass Service Disruptions (iiNet website, opens in a new window)