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Network Status and Advisories

View current, past and future network status updates, advisories, and service issues for Internode services and the Internode network.
When: Current (pending and recent) | Future | Past
Where: All Areas ACT NSW TAS VIC SA QLD WA NT

Current advisories affecting Australia

Displaying matches 1 through 25 of 25.

  Summary ETA Services Areas Date
Internode NBN Scheduled Outage - Planned Change Activity: Herringback, TAS In progress NBN TAS Tue Sep 10 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Nuriootpa West, SA In progress NBN SA Mon Sep 16 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Kingscote Central, SA In progress NBN SA Mon Sep 16 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Mullumbimby Creek, NSW In progress NBN NSW Mon Sep 16 06:30:00 2019
NBNCo NBN Network Outage- GLENELG NORTH,SA In progress NBN SA Mon Sep 16 16:36:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Mt Callender, VIC In progress NBN VIC Tue Sep 17 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Forest and Smithon, TAS In progress NBN TAS Tue Sep 17 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Renmark South, SA In progress NBN SA Wed Sep 18 06:30:00 2019
Internode Standard Maintenance - Mildura, VIC - DSL Complete
(6h23m ago) 		Home DSL, Business DSL, Extreme SHDSL VIC Thu Sep 19 04:39:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Moorak East, SA In progress NBN SA Thu Sep 19 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Anstey Hill and Lenswood, SA In progress NBN SA Thu Sep 19 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Queanbeyan, ACT 11h30m from now NBN ACT Thu Sep 19 23:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Kersbrook East and Lenswood, SA 3d18h from now NBN SA Mon Sep 23 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Kingscote Central, SA 3d18h from now NBN SA Mon Sep 23 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Gawler West, SA 3d18h from now NBN SA Mon Sep 23 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Pearlah, SA 3d18h from now NBN SA Mon Sep 23 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Cannington, WA 4d13h from now NBN WA Tue Sep 24 01:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Neika, TAS 4d18h from now NBN TAS Tue Sep 24 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Herringback, TAS 4d18h from now NBN TAS Tue Sep 24 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Cannington, WA 5d13h from now NBN WA Wed Sep 25 01:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Mitchell Park, VIC 5d18h from now NBN VIC Wed Sep 25 06:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: WA 6d11h from now NBN WA Wed Sep 25 23:29:00 2019
Internode Standard Maintenance - Bendigo, VIC - NBN 6d11h from now NBN VIC Wed Sep 25 23:30:00 2019
Internode NBN Scheduled Outage - Planned Change Activity: Rockhampton City, QLD 6d11h from now NBN QLD Wed Sep 25 23:30:00 2019
Internode Standard Capacity Upgrade - Pendle HIlls and St Leonards NSW - NBN 6d13h from now NBN NSW Thu Sep 26 01:30:00 2019

 

Legend
  Informational - no likely impact, for informational purposes only
  Low impact - little or no interruption to services
  Medium impact - possible localised interruption of some services
  High impact - network-wide interruption of services likely

 

Telephony Mass Service Disruptions

Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.

In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).

View the list of current Mass Service Disruptions (iiNet website, opens in a new window)