|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 6 of 6.
|NBN Scheduled Outage - Planned Change Activity: Barmera West, SA||In progress||NBN||SA||Mon Jan 13 06:30:00 2020|
|Some customers in Clarence Gardens, SA - dataflow issue||
|NBN||SA||Sat Jan 18 17:54:00 2020|
|NBN Scheduled Outage - VIC||3h from now||NBN||VIC||Sun Jan 19 23:30:00 2020|
|NBN Scheduled Outage - Planned Change Activity: Currency Creek & Goolwa, SA||10h from now||NBN||SA||Mon Jan 20 06:30:00 2020|
|NBN Scheduled Outage - Planned Change Activity: NSW and VIC||1d3h from now||NBN||VIC, NSW||Mon Jan 20 23:30:00 2020|
|NBN Scheduled Outage - Planned Change Activity: Sorell, TAS||1d10h from now||NBN||NSW||Tue Jan 21 06:30:00 2020|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)