|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 9 of 9.
|NBN and ADSL Performance Degradation in Shepparton, VIC||In progress||Business DSL, SOHO DSL, Internode Business Connect, NBN, Home DSL||VIC||Thu Aug 28 09:30:00 2014|
|Exchange Outage in Palmwoods, QLD||In progress||SOHO DSL, Business DSL, Home DSL, Internode Business Connect||QLD||Wed Oct 1 01:08:00 2014|
|Port Douglas Exchange Outage||In progress||Home DSL, SOHO DSL, Internode Business Connect, Business DSL||QLD||Wed Oct 1 12:06:00 2014|
|Wireless DSL Outage in Mount Barker||In progress||Wireless DSL||SA||Wed Oct 1 12:58:00 2014|
|Scheduled Maintenance in Mount Barker, SA||In progress||Ethernet, Wireless DSL||SA||Thu Oct 2 19:00:00 2014|
|Scheduled Network Maintenance in Victoria||39m59s from now||NodePhone, FibrePhone||VIC||Thu Oct 2 22:30:00 2014|
|Scheduled NBN Maintenance in Bundoora, VIC||3d from now||FTTH Broadband, FTTH Telephony||VIC||Sun Oct 5 22:30:00 2014|
|Scheduled NBN Maintenance in Tamworth, NSW||4d from now||NBN||NSW||Mon Oct 6 22:30:00 2014|
|Scheduled NBN Maintenance in NSW, VIC and TAS||6d from now||NBN||VIC, NSW, TAS||Wed Oct 8 22:30:00 2014|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
ADSL Infrastructure Maintenance
ADSL customers are advised that scheduled maintenance and upgrade work is undertaken by Telstra which can impact the availability of ADSL services.
View current and scheduled Telstra advisories (Telstra website, opens in a new window)
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the
obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)