|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 12 of 12.
|NBN peak time congestion - Coffs Harbour NBN service area, NSW||In progress||NBN||NSW||Thu Jul 2 11:51:00 2015|
|ADSL and NBN peak time congestion - Toowoomba, QLD||In progress||SOHO DSL, Business DSL, Home DSL, Internode Business Connect, NBN||QLD||Thu Jul 30 00:01:00 2015|
|NBN and ADSL - Congestion - Darwin, NT||In progress||SOHO DSL, Business DSL, Home DSL, NBN, Internode Business Connect||NT||Tue Aug 11 18:30:00 2015|
|ADSL & NBN Customers in Shepparton, VIC congested in peak times||In progress||Home DSL, Business DSL, Internode Business Connect||VIC||Wed Aug 26 21:54:00 2015|
|Perth - Singapore International Links Down||In progress||SHDSL, Home DSL, Business DSL, SOHO DSL, Extreme SHDSL, FTTH Broadband, Wireless DSL||Int||Fri Sep 25 12:34:00 2015|
|Unplanned ADSL Outage - Essendon West, VIC||
|Internode Business Connect, SOHO DSL, Business DSL, Home DSL||VIC||Tue Oct 6 20:30:00 2015|
|Mount Gambier Emergency Works||
|SHDSL, Extreme SHDSL, Home DSL, Business DSL||SA||Tue Oct 6 23:59:00 2015|
|Planned outage in Zillmere, Mooloolaba and Albany Creek, QLD||
|SOHO DSL, Home DSL, Business DSL||QLD||Wed Oct 7 00:30:00 2015|
|DSL - Zillmere, Mooloolaba and Albany Creek (QLD) Scheduled Maintenance||
|SOHO DSL, Extreme SHDSL, Business DSL, Home DSL, Internode Business Connect, SHDSL||QLD||Wed Oct 7 03:30:00 2015|
|Scheduled ADSL Maintenance in Claremont, VIC||6h10m from now||Home DSL, Business DSL, SOHO DSL||TAS||Wed Oct 7 23:00:00 2015|
|Planned works - customers in NSW will be disconnected||1d6h from now||Wireless DSL, Internode Business Connect, SHDSL, SOHO DSL, Extreme SHDSL, Business DSL, Home DSL||NSW||Thu Oct 8 22:30:00 2015|
|Planned Maintenance - NT and Townsville (QLD)||2d6h from now||Business DSL, Home DSL, NBN||QLD, NT||Fri Oct 9 22:30:00 2015|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
ADSL Infrastructure Maintenance
ADSL customers are advised that scheduled maintenance and upgrade work is undertaken by Telstra which can impact the availability of ADSL services.
View current and scheduled Telstra advisories (Telstra website, opens in a new window)
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the
obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)