|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 7 of 7.
|Intermittent Email Connectivity||In progress||IMAP, Webmail, SMTP, POP3||AU||Tue Oct 3 14:30:00 2017|
|On-Net Customers in Monash, ACT Offline.||
|Home DSL, Business DSL, NodePhone||ACT||Sat Oct 21 08:36:00 2017|
|Planned Maintenance - ACT||2d19h from now||Extreme SHDSL, Home DSL||ACT||Tue Oct 24 17:30:00 2017|
|Planned Maintenance - Adelaide SA||3d3h from now||Home DSL||SA||Wed Oct 25 01:00:00 2017|
|Planned Maintenance - ACT||3d23h from now||Home DSL, Extreme SHDSL||ACT||Wed Oct 25 21:30:00 2017|
|Planned Maintenance - ACT||4d21h from now||Extreme SHDSL, Home DSL||ACT||Thu Oct 26 19:30:00 2017|
|Planned Maintenance - Corio (VIC) - ADSL||6d22h from now||Business DSL, Home DSL||VIC||Sat Oct 28 20:00:00 2017|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)