|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 9 of 9.
|Wireless DSL outage in the Stansbury area of South Australia||In progress||Wireless DSL||SA||Sun Mar 2 18:50:00 2014|
|Trillium Exchange Outage, VIC||In progress||FTTH Telephony, FTTH Broadband||VIC||Wed Mar 5 19:48:00 2014|
|Some On-Net Customers in Everton Park Offline||In progress||Home DSL||QLD||Sat Mar 8 18:24:00 2014|
|Scheduled ADSL Maintenance in Greensborough, VIC||2d20h from now||Business DSL, SOHO DSL, Internode Business Connect, Home DSL||VIC||Tue Mar 11 23:00:00 2014|
|Scheduled Network Maintenance in New South Wales||3d20h from now||Extreme SHDSL||NSW||Wed Mar 12 23:30:00 2014|
|Scheduled NBN Maintenance in Ballarat, VIC||4d19h from now||NBN||VIC||Thu Mar 13 22:30:00 2014|
|Scheduled Maintenance in South Australia||4d21h from now||Business DSL, Home DSL, Extreme SHDSL, SOHO DSL, Internode Business Connect||SA||Fri Mar 14 00:00:00 2014|
|Redfern, Haymarket, City South and East exchanges .||4d21h from now||Extreme SHDSL, SHDSL||ACT||Fri Mar 14 00:00:00 2014|
|Pier and Wellington Exchange Outage||4d23h from now||Home DSL, Business DSL, Extreme SHDSL, SOHO DSL, Internode Business Connect||WA||Fri Mar 14 02:00:00 2014|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
ADSL Infrastructure Maintenance
ADSL customers are advised that scheduled maintenance and upgrade work is undertaken by Telstra which can impact the availability of ADSL services.
View current and scheduled Telstra advisories (Telstra website, opens in a new window)
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the
obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)