|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 7 of 7.
|ADSL customers in Golden Beach, QLD may experience slow speeds||In progress||Home DSL, Business DSL, SOHO DSL||QLD||Wed Jan 3 15:39:00 2018|
|ADSL customers in Toronto (NSW) may experience slow speeds||In progress||Home DSL, Business DSL, NodePhone||NSW||Fri Jan 26 08:00:00 2018|
|Some On-Net ADSL Customers in Tally Ho, VIC Offline||
|Home DSL||VIC||Mon Apr 23 02:43:00 2018|
|Planned Maintenance - Tullamarine (VIC) - NBN||15h20m from now||NBN||VIC||Mon Apr 23 22:30:00 2018|
|Planned Maintenance - Klemscott, WA - NBN||21h20m from now||NBN||WA||Tue Apr 24 04:30:00 2018|
|Planned Maintenance - South Coogee WA - NBN||21h20m from now||NBN||WA||Tue Apr 24 04:30:00 2018|
|Planned Maintenance - Doubleview and Hilton, WA - NBN||23h50m from now||NBN||WA||Tue Apr 24 07:00:00 2018|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)