|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 13 of 13.
|Wireless DSL outage in Berri, SA||In progress||Wireless DSL||SA||Tue Oct 21 11:18:00 2014|
|Degraded Performance for some DSL customers in WA||In progress||SOHO DSL, SHDSL, Extreme SHDSL, Home DSL, Business DSL||WA||Fri Nov 21 08:00:00 2014|
|Unplanned Outage - Gungahalin, ACT||In progress||Extreme SHDSL, SOHO DSL, Home DSL, SHDSL, Business DSL||ACT||Sun Nov 23 22:30:00 2014|
|On net- Some ADSL customers in Quakers hill Area, NSW offline||In progress||Home DSL, Business DSL, Extreme SHDSL, SOHO DSL, SHDSL||NSW||Tue Nov 25 11:00:00 2014|
|NIGHTCLIFF Exchange Outage||In progress||SOHO DSL, Internode Business Connect, Home DSL, Business DSL||NT||Thu Nov 27 09:14:00 2014|
|Some Customers in QLD Disconnected||In progress||SOHO DSL, Business DSL, Wireless DSL, Home DSL, SHDSL, Extreme SHDSL||QLD||Thu Nov 27 14:50:00 2014|
|DARWIN Exchange Outage||In progress||Home DSL, Business DSL, SOHO DSL, Internode Business Connect||NT||Thu Nov 27 15:16:00 2014|
|Scheduled NBN Maintenance in Victoria||2d16h from now||NBN||VIC||Mon Dec 1 22:30:00 2014|
|Scheduled Network Maintenance in SA||2d17h from now||Extreme SHDSL, Colo, Ethernet, Internode Business Connect||SA||Mon Dec 1 23:30:00 2014|
|Planned Outage at Rooty Hill,NSW||3d17h from now||Business DSL, Internode Business Connect, Home DSL||NSW||Wed Dec 3 00:00:00 2014|
|Broken Hill Exchange Planned Maintenance||3d17h from now||SHDSL, Extreme SHDSL, Business DSL, Home DSL, SOHO DSL||NSW||Wed Dec 3 00:01:00 2014|
|Scheduled NBN Maintenance in Western Australia||3d19h from now||NBN||WA||Wed Dec 3 02:00:00 2014|
|Planned maintenance in Wollongong, NSW||4d20h from now||Extreme SHDSL, SOHO DSL, Home DSL, Business DSL||NSW||Thu Dec 4 02:30:00 2014|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
ADSL Infrastructure Maintenance
ADSL customers are advised that scheduled maintenance and upgrade work is undertaken by Telstra which can impact the availability of ADSL services.
View current and scheduled Telstra advisories (Telstra website, opens in a new window)
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the
obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)