|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 14 of 14.
|Impending degradation of service for customers in Tasmania||In progress||Home DSL, Business DSL, Extreme SHDSL, SOHO DSL, SHDSL, NBN, FTTH Broadband||TAS||Fri Mar 11 07:30:00 2016|
|Some NBN customers in Berkeley vale may experience slow speed||In progress||NBN||NSW||Wed Mar 30 14:30:00 2016|
|NBN customers in Maitland in NSW will experience slow speeds||In progress||NBN||NSW||Fri May 6 11:59:00 2016|
|Some NBN customers in Caboolture (QLD) may experience slow speed||In progress||NBN||QLD||Tue May 17 17:04:00 2016|
|Internode Nodemonitor Platform||In progress||Unlisted||AU||Sat May 21 02:01:00 2016|
|Planned Maintenance - VIC - ADSL||
|Business DSL, Home DSL||VIC||Fri May 27 00:30:00 2016|
|Planned works St John & Mowbray (TAS)||
|Home DSL, Business DSL, SOHO DSL, Wireless DSL||TAS||Fri May 27 04:30:00 2016|
|ADSL/WDSL Outage - Yorke Peninsula/Port Augusta - SA||3d16h from now||Home DSL, Business DSL, Wireless DSL||SA||Mon May 30 23:59:00 2016|
|Planned Maintenance - ACT - Queanbeyan - ADSL and NBN||3d18h from now||Business DSL, NBN, Home DSL||ACT||Tue May 31 01:30:00 2016|
|Planned Maintenance - VIC - Keysborough - ADSL and NBN||3d19h from now||Business DSL, NBN, Home DSL||VIC||Tue May 31 02:30:00 2016|
|Planned outage in Hamilton, NSW||3d21h from now||Business DSL, SOHO DSL, NBN, Home DSL||NSW||Tue May 31 04:30:00 2016|
|Planned outage in Berkeley Vale, NSW||3d21h from now||NBN||NSW||Tue May 31 04:30:00 2016|
|Planned Maintenance - WA - Bassendean - ADSL and NBN||4d from now||Business DSL, NBN, NodePhone, Home DSL||WA||Tue May 31 07:30:00 2016|
|Planned Maintenance - VIC - ADSL and NBN||5d18h from now||Home DSL, Business DSL, NBN||VIC||Thu Jun 2 01:30:00 2016|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
ADSL Infrastructure Maintenance
ADSL customers are advised that scheduled maintenance and upgrade work is undertaken by Telstra which can impact the availability of ADSL services.
View current and scheduled Telstra advisories (Telstra website, opens in a new window)
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the
obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)