| When: | Current (pending and recent) | Future | Past |
|---|---|
| Where: | All Areas ACT NSW TAS VIC SA QLD WA NT |
Current advisories affecting Australia
Displaying matches 1 through 7 of 7.
| Summary | ETA | Services | Areas | Date | ||
|---|---|---|---|---|---|---|
 |
Service Delays Expected for Northern New South Wales and South-West Queensland | In progress | Home DSL, Telephony - NodeLine, Internode Business Connect, SOHO DSL, Business DSL | NSW, QLD | Fri Feb 10 16:19:00 2012 | |
 |
MITCHAM Exchange Outage |
Complete (11h45m ago) |
Internode Business Connect, Home DSL, Business DSL, SOHO DSL | VIC | Mon May 14 08:20:00 2012 | |
|
SMITHFIELD Exchange Outage | In progress | Internode Business Connect, Home DSL, Business DSL, SOHO DSL | SA | Mon May 14 19:56:00 2012 | |
|
Email Delays |
Complete (11h30m ago) |
Webmail, SMTP | AU | Wed May 16 10:10:00 2012 | |
|
YINNAR Exchange Outage | In progress | Internode Business Connect, Home DSL, Business DSL, SOHO DSL | VIC | Wed May 16 13:42:00 2012 | |
|
GLENORIE Exchange Outage | In progress | Home DSL, Internode Business Connect, SOHO DSL, Business DSL | NSW | Thu May 17 05:08:00 2012 | |
|
ADSL Outage In GREENSBOROUGH Region, Victoria | In progress | Business DSL, Internode Business Connect, Home DSL, SOHO DSL, SHDSL | VIC | Thu May 17 13:33:00 2012 |
| Legend | |
|---|---|
| Informational - no likely impact, for informational purposes only | |
| Low impact - little or no interruption to services | |
| Medium impact - possible localised interruption of some services | |
| High impact - network-wide interruption of services likely | |
ADSL Infrastructure Maintenance
ADSL customers are advised that scheduled maintenance and upgrade work is undertaken by Telstra which can impact the availability of ADSL services.
View current and scheduled Telstra advisories (Telstra website, opens in a new window)
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the
obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)
