|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 11 of 11.
|On-Network - Slow Speeds - Minlaton (SA)||In progress||Home DSL, Internode Business Connect, Wireless DSL, Business DSL||SA||Sat Jul 1 18:01:00 2017|
|NBN Slow Speeds - Cairns - QLD||In progress||NBN||QLD||Mon Jul 10 14:11:00 2017|
|NBN - Slow Speeds - Kelmscott, WA||In progress||NBN||WA||Fri Aug 11 00:31:00 2017|
|Wireless Customers in Camel hill and Langhorne Creek (SA) Offline||In progress||Wireless DSL, Radio Network||SA||Sat Aug 19 19:00:00 2017|
|Planned Maintenance - IBC customers - New Zealand||1d8h from now||Internode Business Connect||NZ||Mon Aug 21 21:30:00 2017|
|Planned Maintenance - Technology Park (SA) - iPOP||1d8h from now||Ethernet||SA||Mon Aug 21 21:30:00 2017|
|Planned Maintenance - Warilla (NSW) - ADSL||1d10h from now||Home DSL, Business DSL||NSW||Mon Aug 21 23:30:00 2017|
|Planned Maintenance - Wollongong (NSW) - NBN||2d12h from now||NBN||NSW||Wed Aug 23 01:30:00 2017|
|Planned Maintenance - Asquith Depot (NSW) - NBN||2d14h from now||NBN||NSW||Wed Aug 23 03:30:00 2017|
|Planned Maintenance - Toowoomba (QLD) - NBN||3d12h from now||NBN||QLD||Thu Aug 24 01:30:00 2017|
|Planned Maintenance - NSW - Bowral||5d9h from now||Business DSL, Home DSL||NSW||Fri Aug 25 22:30:00 2017|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)