|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 13 of 13.
|NBN - Speed Issue (Dataflow) - Townsville QLD||In progress||NBN||QLD||Thu Oct 27 11:44:00 2016|
|Internode Webmail Running Slow||In progress||Webmail||AU||Mon Dec 5 11:26:00 2016|
|Planned maintenace in WA||11h40m from now||Home DSL, NodePhone, SOHO DSL, Business DSL||WA||Tue Dec 6 02:30:00 2016|
|Planned maintenance in Kelmscott, WA||15h40m from now||NBN||WA||Tue Dec 6 06:30:00 2016|
|Planned ADSL Outage in Horsham (VIC)||2d9h from now||Home DSL, NodePhone, SOHO DSL, Business DSL||QLD||Wed Dec 7 23:30:00 2016|
|Planned outage in Geelong and Sunbury in VIC||2d11h from now||SOHO DSL, Home DSL, Business DSL||VIC||Thu Dec 8 02:00:00 2016|
|Planned NBN outage in Nambour, QLD||2d12h from now||NBN||QLD||Thu Dec 8 02:30:00 2016|
|Planned maintenance in Dalley and Kent in NSW||2d14h from now||SHDSL||NSW||Thu Dec 8 04:45:00 2016|
|Planned Maintenance - NSW - Dalley, Kent - SHDSL||2d14h from now||SHDSL||NSW||Thu Dec 8 05:15:00 2016|
|Planned maintenace in QLD, VIC||3d8h from now||Home DSL, NodePhone, SOHO DSL, Business DSL||QLD, VIC||Thu Dec 8 23:00:00 2016|
|Planned maintenance in Gungahlin, ACT||3d9h from now||Home DSL, Business DSL, SOHO DSL||ACT||Thu Dec 8 23:30:00 2016|
|Scheduled ADSL Outage - Bridgetown, Vasse, Albany and Katanning, WA||6d12h from now||Home DSL, Business DSL, Internode Business Connect, SOHO DSL||WA||Mon Dec 12 02:30:00 2016|
|Planned maintenance - AUS - All Services||6d12h from now||All Services||AU||Mon Dec 12 02:30:00 2016|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
ADSL Infrastructure Maintenance
ADSL customers are advised that scheduled maintenance and upgrade work is undertaken by Telstra which can impact the availability of ADSL services.
View current and scheduled Telstra advisories (Telstra website, opens in a new window)
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the
obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)