|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 10 of 10.
|Performance Degradation to Chinese Destinations||In progress||Unlisted||Int||Fri Mar 28 09:50:00 2014|
|Wireless DSL outage at Coonarie Hill, Marion Bay and Mount Pleasant||
|Wireless DSL||SA||Sat Apr 12 16:31:00 2014|
|Wireless DSL outage at Wellington||In progress||Wireless DSL||SA||Sun Apr 13 00:35:00 2014|
|Preston Exchange Outage||In progress||Home DSL, Business DSL, SOHO DSL, Internode Business Connect||VIC||Tue Apr 15 04:33:00 2014|
|ADSL Outage in South Australia and the Northernt Territory||
|Home DSL, Business DSL, SOHO DSL, Internode Business Connect||SA, NT||Thu Apr 17 04:29:00 2014|
|Unplanned ADSL Outage at Bulleen, VIC||In progress||Home DSL, SOHO DSL, Internode Business Connect, Business DSL||VIC||Thu Apr 17 10:20:00 2014|
|Corporate Service Outage in Western Australia||
|SHDSL||WA||Thu Apr 17 12:39:00 2014|
|Scheduled ADSL Maintenance in Albany Creek, QLD||4d10m from now||Business DSL, SOHO DSL, Internode Business Connect, Home DSL||QLD||Mon Apr 21 22:30:00 2014|
|Scheduled ADSL Maintenance in Albany Creek, QLD||5d10m from now||Business DSL, SOHO DSL, Internode Business Connect, Home DSL||QLD||Tue Apr 22 22:30:00 2014|
|Scheduled NBN Maintenance in Wulguru and Gladstone, QLD||6d1h from now||NBN||QLD||Wed Apr 23 23:30:00 2014|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
ADSL Infrastructure Maintenance
ADSL customers are advised that scheduled maintenance and upgrade work is undertaken by Telstra which can impact the availability of ADSL services.
View current and scheduled Telstra advisories (Telstra website, opens in a new window)
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the
obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)