|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 9 of 9.
|Unscheduled Wireless DSL Outage in Field, SA||In progress||Webmail, SMTP, POP3, IMAP, Wireless DSL||SA||Sat Jul 19 05:15:00 2014|
|Unplanned ADSL Outage at Devonport, TAS||In progress||SOHO DSL, Internode Business Connect, Business DSL, Home DSL||TAS||Tue Jul 29 06:34:00 2014|
|Unplanned ADSL Outage at Palmerston and Petermann, NT||In progress||Internode Business Connect, Home DSL, Business DSL, SOHO DSL||NT||Tue Jul 29 08:24:00 2014|
|Emergency NodeMobile Toolbox Maintenance||
|Online Tools||AU||Tue Jul 29 09:00:00 2014|
|Unlisted||AU||Tue Jul 29 10:25:00 2014|
|Emergency NBNCo Maintenance in Bucasia, QLD||2h50m from now||NBN||QLD||Tue Jul 29 23:00:00 2014|
|Scheduled Maintenance in Toowong, QLD.||7h20m from now||SHDSL, Internode Business Connect, Extreme SHDSL, Home DSL, Business DSL||QLD||Wed Jul 30 03:30:00 2014|
|Scheduled Extreme SHDSL Maintenance In Victoria||8h20m from now||Extreme SHDSL||VIC||Wed Jul 30 04:30:00 2014|
|Scheduled NBN Maintenance in Dubbo and Tamworth, NSW||6d2h from now||NBN||NSW||Mon Aug 4 22:30:00 2014|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
ADSL Infrastructure Maintenance
ADSL customers are advised that scheduled maintenance and upgrade work is undertaken by Telstra which can impact the availability of ADSL services.
View current and scheduled Telstra advisories (Telstra website, opens in a new window)
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the
obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)