|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 17 of 17.
|NBN peak time congestion - Coffs Harbour NBN service area, NSW||In progress||NBN||NSW||Thu Jul 2 11:51:00 2015|
|ADSL and NBN peak time congestion - Toowoomba, QLD||In progress||Home DSL, Business DSL, SOHO DSL, Internode Business Connect, NBN||QLD||Thu Jul 30 00:01:00 2015|
|Stuttering (linear channels) Fetch TV in QLD||In progress||FetchTV||QLD||Fri Jul 31 10:00:00 2015|
|NBN and ADSL - Congestion - Darwin, NT||In progress||Business DSL, SOHO DSL, Internode Business Connect, NBN, Home DSL||NT||Tue Aug 11 18:30:00 2015|
|Mobile voice usage not displayed in Toolbox||In progress||Online Tools||AU||Fri Aug 21 18:30:00 2015|
|Dataflow issues in Northern Territory||In progress||Extreme SHDSL, Ethernet, Internode Business Connect, SHDSL||NT||Wed Aug 26 09:47:00 2015|
|ADSL & NBN Customers in Shepparton, VIC congested in peak times||In progress||Business DSL, Extreme SHDSL, NBN, Home DSL||VIC||Wed Aug 26 21:54:00 2015|
|Planned Outage - Wireless DSL Multiple Areas||In progress||SOHO DSL, Business DSL, Home DSL, Wireless DSL||SA||Wed Sep 2 07:00:00 2015|
|Some customers in Mount Gambier offline||In progress||Home DSL, Internode Business Connect, SOHO DSL, Extreme SHDSL, Business DSL||SA||Wed Sep 2 10:47:00 2015|
|Planned works - customers in WA will be disconnected||1d9h from now||NBN, Home DSL, Business DSL, Extreme SHDSL, SOHO DSL, SHDSL, Internode Business Connect, Ethernet, Colo||WA||Fri Sep 4 02:30:00 2015|
|Planned Maintenance- Colo customers in NSW||5d6h from now||SHDSL, Internode Business Connect, Ethernet, Colo||NSW||Mon Sep 7 23:30:00 2015|
|Scheduled Maintenance - Robina, Surfer's Paradise, Merrimac, Southport (QLD)||5d6h from now||Business DSL, SOHO DSL, Internode Business Connect, NBN, Home DSL||QLD||Mon Sep 7 23:30:00 2015|
|Planned Maintenance - Collingwood & Richmond exchange, VIC||5d6h from now||Business DSL, Home DSL||VIC||Mon Sep 7 23:30:00 2015|
|Planned works - customers in NSW will be disconnected||5d6h from now||Colo, NBN, Business DSL, Home DSL, Extreme SHDSL, SOHO DSL, SHDSL, Internode Business Connect, Ethernet||NSW||Tue Sep 8 00:00:00 2015|
|Scheduled Network Maintenance in VIC||5d7h from now||Business DSL, Home DSL, Internode Business Connect||VIC||Tue Sep 8 01:15:00 2015|
|Planned works - customers in WA will be disconnected||5d8h from now||Ethernet, Colo, Internode Business Connect, SHDSL, SOHO DSL, Extreme SHDSL, Business DSL, Home DSL||WA||Tue Sep 8 02:00:00 2015|
|Scheduled Maintenance Cremorne, St Leonards, Harbord, Chatswood and Manly, NSW||6d6h from now||Home DSL, SOHO DSL, Internode Business Connect, Business DSL||NSW||Tue Sep 8 23:30:00 2015|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
ADSL Infrastructure Maintenance
ADSL customers are advised that scheduled maintenance and upgrade work is undertaken by Telstra which can impact the availability of ADSL services.
View current and scheduled Telstra advisories (Telstra website, opens in a new window)
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the
obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)