|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 6 of 6.
|Opticomm - Unplanned Outage in Point Cook, VIC||In progress||FTTH Broadband||VIC||Sun Feb 19 08:30:00 2017|
|Planned Maintenance - SA - Meningie||20h from now||Home DSL, Business DSL, Wireless DSL||SA||Tue Feb 21 08:00:00 2017|
|Planned Maintenance - Tasmania||1d13h from now||All Services||TAS||Wed Feb 22 01:30:00 2017|
|Planned Maintenance - VIC - ADSL - Wodonga||2d10h from now||Home DSL, Business DSL||VIC||Wed Feb 22 22:30:00 2017|
|Planned NBN outage in Wagga Wagga, Tamworth and Dubbo in NSW||2d14h from now||NBN||NSW||Thu Feb 23 02:00:00 2017|
|Planned Maintenance - SA - Off-net ADSL||3d11h from now||Home DSL, Business DSL||SA||Thu Feb 23 23:00:00 2017|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
ADSL Infrastructure Maintenance
ADSL customers are advised that scheduled maintenance and upgrade work is undertaken by Telstra which can impact the availability of ADSL services.
View current and scheduled Telstra advisories (Telstra website, opens in a new window)
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the
obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)