|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 7 of 7.
|Perth - Singapore link down||In progress||Unlisted||Int||Sun Nov 30 15:28:00 2014|
|Degraded Performance in Port Lincoln||In progress||SHDSL, SOHO DSL, Home DSL, Business DSL, Extreme SHDSL||SA||Sun Dec 7 15:54:00 2014|
|Exchange Outage in Cedar Vale and Veresdale, QLD||In progress||Home DSL, Business DSL, SOHO DSL, Telephony - NodeLine||QLD||Thu Dec 18 20:21:00 2014|
|Wireless DSL outage in Lameroo and Pinnaroo||In progress||Wireless DSL||SA||Sun Dec 21 00:15:00 2014|
|Some DSL customers in Northcote intermittently offline||In progress||Business DSL, Home DSL||VIC||Sun Dec 21 15:30:00 2014|
|Narre Warren VIC Scheduled Maintenance||2h50m from now||Extreme SHDSL, SHDSL, Home DSL, Business DSL, SOHO DSL||VIC||Mon Dec 22 02:00:00 2014|
|Berwick Scheduled Maintenance||3h50m from now||Extreme SHDSL, SHDSL, Home DSL, Business DSL, SOHO DSL||VIC||Mon Dec 22 03:00:00 2014|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
ADSL Infrastructure Maintenance
ADSL customers are advised that scheduled maintenance and upgrade work is undertaken by Telstra which can impact the availability of ADSL services.
View current and scheduled Telstra advisories (Telstra website, opens in a new window)
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the
obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)