|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 12 of 12.
|Some customers in Yorke Peninsula may experience packet loss||In progress||SOHO DSL, Home DSL, Business DSL||SA||Tue Feb 9 13:50:00 2016|
|Hamilton and surrounds (NSW) - Slower than expected speeds||In progress||NBN, Home DSL, Business DSL, SOHO DSL||NSW||Thu Mar 10 17:00:00 2016|
|Impending degradation of service for customers in Tasmania||In progress||FTTH Broadband, Home DSL, Business DSL, Extreme SHDSL, SOHO DSL, SHDSL, NBN||TAS||Fri Mar 11 07:30:00 2016|
|Some NBN customers in Berkeley vale may experience slow speed||In progress||NBN||NSW||Wed Mar 30 14:30:00 2016|
|Some Customers in Point Cook, Opticomm Network||In progress||FTTH Telephony, FTTH Broadband, FibrePhone||VIC||Thu Apr 28 18:01:00 2016|
|Customers in Albany Creek and Zillmere (QLD) Offline||
|Home DSL, Business DSL, SOHO DSL, Wireless DSL||NSW||Tue May 3 15:10:00 2016|
|Some Customers in Glenunga (SA) Offline||In progress||Home DSL, Business DSL, SOHO DSL||SA||Wed May 4 02:30:00 2016|
|Planned outage in St Mary , NSW||20h30m from now||Home DSL, Business DSL, SOHO DSL||NSW||Thu May 5 02:00:00 2016|
|Planned On-Net works in Currambin Waters (QLD)||1d18h from now||Business DSL, SOHO DSL, Home DSL||QLD||Thu May 5 23:59:00 2016|
|On-Net Scheduled Outage - Thorlands, QLD||1d20h from now||Home DSL, Business DSL, SOHO DSL, Internode Business Connect||QLD||Fri May 6 01:30:00 2016|
|On-Net Scheduled Outage - Currumbin Waters, QLD||1d20h from now||SOHO DSL, Home DSL, Business DSL, Internode Business Connect||QLD||Fri May 6 01:30:00 2016|
|Network Maintenance in Canberra||5d23h from now||Internode Business Connect, Home DSL, Business DSL, SOHO DSL||ACT||Tue May 10 04:30:00 2016|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
ADSL Infrastructure Maintenance
ADSL customers are advised that scheduled maintenance and upgrade work is undertaken by Telstra which can impact the availability of ADSL services.
View current and scheduled Telstra advisories (Telstra website, opens in a new window)
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the
obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)