|When:||Current (pending and recent) | Future | Past|
|Where:||All Areas ACT NSW TAS VIC SA QLD WA NT|
Current advisories affecting Australia
Displaying matches 1 through 16 of 16.
|Some Broadband customers in NT slow speeds||In progress||Home DSL, Business DSL, SOHO DSL, NBN||NT||Wed Nov 4 12:02:00 2015|
|Customers in QLD have been disconnected from the internet||In progress||Home DSL, Business DSL, Extreme SHDSL, SOHO DSL, SHDSL||QLD||Thu Nov 19 13:30:00 2015|
|SIN - HKG International Link down||In progress||Business DSL, Home DSL, SOHO DSL, NBN||AU||Fri Nov 20 08:45:00 2015|
|Customer Webmail/IMAP/POP issues||In progress||Webmail, POP3, IMAP||AU||Mon Nov 23 20:33:00 2015|
|On-Net Outage - SA - Port Lincoln, Whyalla, Whyalla Jenkins, Port Pirie||In progress||Home DSL, Business DSL, Internode Business Connect||SA||Thu Nov 26 07:30:00 2015|
|Customers disconnected in Merrimac, QLD||In progress||Home DSL, Extreme SHDSL, SOHO DSL||QLD||Thu Nov 26 08:00:00 2015|
|Off-Net Outage - SA Salisbury and surrounding area||In progress||Home DSL, Business DSL, Internode Business Connect||SA||Thu Nov 26 11:01:00 2015|
|Scheduled outage - Palmerston, Casuarina, Nightcliff in NT and Mount Isa in QLD||21h40m from now||Home DSL, Business DSL, SOHO DSL||QLD, NT||Sat Nov 28 00:00:00 2015|
|Scheduled Maintenance - ADSL - Victor Harbour and Seaford||2d2h from now||Business DSL, Home DSL||SA||Sun Nov 29 04:30:00 2015|
|Planned Maint for Tullamarine (VIC)||3d23h from now||NBN||VIC||Tue Dec 1 01:30:00 2015|
|Planned maintence impacting NBN customers in WA||4d10m from now||NBN||WA||Tue Dec 1 02:30:00 2015|
|NBN Scheduled Outage - Mackay,Rockhampton,Bundaberg, QLD||5d21h from now||NBN||QLD||Wed Dec 2 23:30:00 2015|
|Planned Maintenance for Queensland||6d10m from now||Home DSL, Business DSL, SOHO DSL, Wireless DSL||QLD||Thu Dec 3 02:30:00 2015|
|Planned outage in Wodonga, NSW||6d20h from now||Home DSL, Business DSL, SOHO DSL||VIC||Thu Dec 3 22:30:00 2015|
|Townsville (QLD) Planned NBN Outage||6d21h from now||NBN||QLD||Thu Dec 3 23:30:00 2015|
|Scheduled Maintenance Dandenong & Wheelers Hill (VIC)||6d21h from now||Internode Business Connect, Home DSL, Business DSL, SOHO DSL||VIC||Thu Dec 3 23:30:00 2015|
|Informational - no likely impact, for informational purposes only|
|Low impact - little or no interruption to services|
|Medium impact - possible localised interruption of some services|
|High impact - network-wide interruption of services likely|
ADSL Infrastructure Maintenance
ADSL customers are advised that scheduled maintenance and upgrade work is undertaken by Telstra which can impact the availability of ADSL services.
View current and scheduled Telstra advisories (Telstra website, opens in a new window)
Telephony Mass Service Disruptions
Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections.
In the case of Mass Service Disruptions caused by circumstances beyond Internode's control - such as extreme weather, natural disasters, or emergency situations - Internode is exempt from the
obligations of the CSG, which would otherwise apply - see: Section 21(1)(a) of the Telecommunications (Customer Service Guarantee) Standard 2011 (No. 2).
View the list of current Mass Service Disruptions (iiNet website, opens in a new window)